Settlement and Reconciliation Officer
Job summary
Ensure transactions are settled accurately and on time, and that Sao's balances agree with those held at banks and partners.
Job descriptions & requirements
Key Responsibilities
- Prepare and execute daily settlement files for merchants, agents, banks and partners.
- Reconcile platform ledgers, bank statements and wallet balances daily.
- Investigate and resolve reconciliation breaks and escalate significant issues.
- Process refunds, reversals and chargebacks according to applicable rules.
- Prepare daily, weekly and month-end reports and maintain required controls.
Qualifications & Experience
- Bachelor's degree in Accounting, Finance, Banking or a related field.
- Minimum 3 years' experience in settlement, reconciliation or payments back-office operations.
- Experience in a bank, EMI, PSP or mobile money operator is preferred.
- Hands-on experience reconciling high-volume transaction data and preparing audit evidence.
- Part-qualified accounting qualification or payments/reconciliation certification is an advantage.
Location: Accra
Salary: Attractive
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