Customer Service & Support Jobs in Ghana

A Reputable Company is looking for Text Operators as soon as possible

Responsible for answering customer’s questions online and collecting customer feedback.

To assist potential clients to complete travel documentation by ensuring that all requirements are met with the aim of attaining a travel visa.

interpret data and communicate results to clients, often with the aid of mathematical techniques and software

Maintain cash control over register drawer and verify amounts are correct

Solely responsible for all communicational, operative and administrative tasks related to your customers.

We are in need of a customer Service/Tele Sales Personnel

Perform the duties of a Customer Experience Personnel, opening is for national service personnels

The Customer Service Executive (CSE) is primarily responsible for the receipt and first level resolution of customer related incidents and request.

Work with customer service manager to ensure proper customer service is being delivered

Contact Center Manager handling responsibilities for CS as well as employee management functions of Customer Support Team

Act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Handle phone, internet and face-to-face interactions with customers.

Deliver the highest quality of service to High Value Customers

Handles and resolves customers’ issues via phones (inbound, outbound), emails, and online chatting tools (including social chat).

Perform the duties of a Customer Service Representative

A Customer Success officer is responsible for developing customer relationships that promote retention, increase customer top-ups and loyalty. Their job is to work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction.

Handle customer service, operations and employee management functions of the Customer Support Team

Handle and be responsible for customer service tasks and relevant matters as well as customer support team

Handling customer service, operations and employee management functions of the Customer Support Team