Full time Customer Service & Support Jobs in Ghana
The field of customer service & support currently offers 12 full-time job vacancies. While the range of opportunities is focused, there are still roles available for those seeking employment, particularly in positions such as Client & Operations Associate, Client Manager, and Customer Service Advisor. The majority of these roles are located in the Accra & Tema Region.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from GHS 500 to GHS 900 per month. Common benefits in this sector include healthcare coverage, performance bonuses, and professional development opportunities.
Skills & experience
A degree is the most common requirement, with diploma also accepted by some employers. Key soft skills needed in this field include ability to work independently, communication, and analytical skills. Most roles ask for 2 years of experience, with some requiring 3 years. Roles are mostly at entry level, providing opportunities for growth into mid level roles.
Key responsibilities & tasks
Junior roles typically involve handling customer inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving. Senior roles are responsible for overseeing customer support teams, developing strategies to improve service delivery, and managing complex customer cases.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, IT & Telecoms, and banking, finance & insurance. Employers such as The Business Executive and Teledata ICT are notably active in hiring for these roles. The retail and technology sectors show a wide distribution of vacancies, indicating opportunities across different organisations.
Customer Service & Support
1 week ago
We are seeking an experienced, smart, and customer-oriented young lady to join our team as a Customer Service Representative. The ideal candidate should possess excellent communication skills, be fluent in English, and maintain a professional and presentable appearance. Candidates with a background in marketing will have an added advantage.
Customer Service & Support
1 week ago
We are looking for a highly organized and proactive Administrative Assistant to support both personal affairs and client-facing work within a finance / private banking–style environment. The role requires discretion, strong organizational skills, and comfort working independently in a professional setting.
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Customer Service & Support
2 weeks ago
The Client Manager serves as the face of the brand, delivering an exceptional client experience while managing customer orders from enquiry to delivery. The role combines relationship management, sales, order coordination, and showroom operations to ensure excellent service and repeat business.
Customer Service & Support
3 weeks ago
Customer Service Personnel are responsible for providing exceptional service and support to customers by addressing inquiries, resolving complaints, and ensuring a positive customer experience. They serve as the first point of contact for customers, offering accurate information about products and services, processing orders and transactions, ...
Customer Service & Support
2 months ago
The Customer Service & Communications Manager (with focus on Marketing, Research, and International Relations) manages communication between the company and its stakeholders — including nominees, partners, sponsors, and the public. They play a key role in marketing, content development, and research that support the award scheme’s visibility an ...
HAPPY Program
Customer Service & Support
5 days ago
We are seeking a friendly, organized, and customer-focused Salon Manager / Receptionist to oversee the day-to-day front desk operations of our salon. The ideal candidate will ensure excellent customer service, manage appointments, coordinate staff schedules, and maintain smooth salon operations while creating a welcoming experience for every cl ...
African Business Process Outsourcing Limited
Customer Service & Support
5 days ago
The International Contact Center Representative is responsible for handling high volumes of inbound and outbound customer interactions via phone, email, and chat on behalf of ABPO's domestic and international client portfolio. The role holder will provide exceptional customer service by resolving complex issues, managing cross-border inquiries, ...
A Reputable Restaurant
Customer Service & Support
1 week ago
A reputable Restaurant is seeking a professional and customer-focused Customer Service & Phone Order Officer to receive and process food orders, respond to enquiries, manage customer concerns and coordinate with kitchen and dispatch teams to ensure accurate and timely order fulfilment.
Customer Service & Support
2 weeks ago
Teledata ICT is an internet service provider based in Accra. Every day, real people call, email, message, and chat with us when their connection matters — for work, school, business, or family. The Customer Service team is where those conversations happen, and it is the face of the company to every customer.
Jogojewel
Customer Service & Support
3 weeks ago
A premium jewelry brand in Kumasi, is seeking a trustworthy and detail-oriented individual to support showroom operations, customer service, and inventory handling.
Tap Growth ai
Customer Service & Support
1 month ago
Sunda International
Customer Service & Support
1 month ago
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