Full time Customer Service & Support Jobs in Ghana
The field of customer service & support currently offers 15 full-time job vacancies. While the range of opportunities is focused, there are still roles available for those seeking employment, particularly in positions such as Client & Operations Associate, Relationship Manager, Small Business, and Shop Attendant. The majority of these roles are located in the Accra & Tema Region.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from GHS 2,100 to GHS 2,400 per month. Common benefits in this sector include healthcare coverage, performance bonuses, and professional development opportunities.
Skills & experience
A degree is the most common requirement, with diploma also accepted by some employers. Key soft skills needed in this field include communication, attention to detail, and professionalism. Most roles ask for 3 years of experience, with some requiring 2 years. Roles are mostly at entry level, providing opportunities for growth into mid level roles.
Key responsibilities & tasks
Junior roles typically involve handling customer inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving. Senior roles are responsible for overseeing customer support teams, developing strategies to improve service delivery, and managing complex customer cases.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, banking, finance & insurance, and education. The retail and technology sectors show a wide distribution of vacancies, indicating opportunities across different organisations.
Customer Service & Support
3 days ago
NAYA Naturals is seeking a confident, customer-focused Sales Associate to support day-to-day retail operations, drive product sales, and build strong customer relationships. This role is ideal for someone who enjoys beauty, skincare, storytelling, and helping customers find the right products for their needs. The Sales Associate will create an ...
Anonymous Employer
Customer Service & Support
1 week ago
A growing travel and tour company with an international reach is expanding into bigger markets and strengthening its service delivery capabilities. We are seeking a competent, customer-focused and detail-oriented Ticketing and Reservations Officer to join our growing team. To manage flight reservations, ticket issuance and travel bookings while ...
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Customer Service & Support
2 weeks ago
The Customer Service & Communications Manager manages communication between the company and its stakeholders — including nominees, partners, sponsors, and the public. They play a key role in marketing, content development, and research that support the award scheme’s visibility and credibility.
Customer Service & Support
2 weeks ago
A reputable company is seeking a highly motivated and detail-oriented Customer Service Associate. This individual will play a critical role in driving the company’s strategic direction by also conducting research, gathering data, managing feedback from the market, and supporting the leadership team with actionable insights. The ideal candidate ...
Customer Service & Support
2 weeks ago
A Lead Caller is responsible for contacting potential customers, generating and qualifying leads, and scheduling appointments for the sales team. The role involves making outbound calls, responding to customer inquiries, following up with prospects, and building positive relationships with potential clients. The Lead Caller maintains accurate r ...
NEXUSSPIDEX EXPRESS GHANA LTD
Customer Service & Support
2 weeks ago
The Customer Service Agent is responsible for providing professional, efficient and customer-focused support to Spidex Express customers through telephone, email, WhatsApp, chat and other approved communication channels. The position is responsible for assisting customers with parcel enquiries, delivery updates, tracking requests, delivery exc ...
Customer Service & Support
4 weeks ago
We are seeking a dedicated Call Center Specialist to join our client in the Banking and Finance industry. The ideal candidate should have a Bachelor's degree in any related field and a minimum of 2 years' experience in a similar role within a Call Center environment. As a Call Center Specialist, you will be responsible for handling customer inq ...
Customer Service & Support
1 month ago
The Customer Success Lead is responsible for ensuring that customers have a positive, seamless and valuable experience throughout their relationship with the company. The role will lead customer onboarding, engagement, retention and satisfaction while working closely with Product, Technology, Operations, Sales, Risk & Compliance teams to resolv ...
Customer Service & Support
1 month ago
The ideal candidate should have excellent customer service skills, be confident interacting with customers and be comfortable assisting women with shapewear selection, sizing and fitting.
Cecilia Bempah Enterprise
Customer Service & Support
3 days ago
We are seeking an organized, tech-savvy, and customer-focused Remote Customer Support & Operations Assistant to support daily customer communications, order processing, delivery coordination, and digital platform management. The successful candidate will help ensure smooth business operations by responding to customer enquiries, coordinating or ...
DriveEv Ghana
Customer Service & Support
2 weeks ago
The Customer Support Representative will be the first point of contact for our customers, handling inquiries, providing assistance and ensuring a smooth and positive experience with DriveEV Gh services and charging stations.
Offworth Company Limited
Customer Service & Support
3 weeks ago
At Royal C.K., we are dedicated to delivering exceptional service and creating memorable experiences for all our guests and clients. As a Front Desk Executive, you will serve as the primary ambassador of our brand in Accra welcoming visitors, coordinating communications, maintaining seamless front-office operations, and delivering high standards of
Agnes Opoku Afriyie
Customer Service & Support
1 month ago
We are seeking a reliable, accurate, and customer-focused Cashier to handle customer transactions and support smooth payment operations. The successful candidate will process payments accurately, maintain proper transaction records, and provide professional customer service in a fast-paced hospitality environment.
Fidelity Bank
Customer Service & Support
1 month ago
We are seeking a results-driven Relationship Manager, Small Business to manage and grow relationships with small and medium-sized business clients. The successful candidate will be responsible for understanding clients’ business needs, providing tailored financial solutions, identifying new business opportunities, and ensuring high levels of cu ...
Tap Growth ai
Customer Service & Support
2 months ago
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