Relationship Manager, Small Business
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Job summary
We are seeking a results-driven Relationship Manager, Small Business to manage and grow relationships with small and medium-sized business clients. The successful candidate will be responsible for understanding clients’ business needs, providing tailored financial solutions, identifying new business opportunities, and ensuring high levels of customer satisfaction. The role requires strong relationship management, sales, business development, and financial analysis skills.
Min Qualification:
Degree
Experience Level:
Mid level
Experience Length:
3 years
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Eastern Region, Ghana
Job descriptions & requirements
Responsibilities:
Risk and Compliance
- Ensure prompt and adequate compliance responses to Sanctions and AML/CFT
- Enquiries sent in by Compliance department
- Take part in all annual mandatory refresher training organized by Compliance
- Report all suspicious or fraudulent activities to Compliance or via whistle-blowing
- Toll free line.
- Ensure all accounts opened are KYC compliant or appropriate
- Escalations have been followed.
Knowledge, Skills & Experience Required
- Minimum 1st degree
- Knowledge and experience of Banking/Financial services, preferably in the SME space
- 3-5 years' experience in SME Banking, Business Banking, Commercial lending, sales and relationship management.
- Ability to understanding and interpret financial statements
- Proven track record in sales
- Knowledge on SME customer relationship management
- Good credit risk assessment skills
- Strong interpersonal and communication skills
- Strong time management and self-organization skills
- Excellent presentation skills
- Understanding of economic trends
- Sound knowledge of bank products
- Sound knowledge of banking practices and theories
- Strong supervisory skills
Location: District Post Office, Assin Fosu, GH
Salary: Attracrive
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