Customer Service & Support Jobs in Accra & Tema Region

NAYA Naturals is seeking a confident, customer-focused Sales Associate to support day-to-day retail operations, drive product sales, and build strong customer relationships. This role is ideal for someone who enjoys beauty, skincare, storytelling, and helping customers find the right products for their needs. The Sales Associate will create an ...

A growing travel and tour company with an international reach is expanding into bigger markets and strengthening its service delivery capabilities. We are seeking a competent, customer-focused and detail-oriented Ticketing and Reservations Officer to join our growing team. To manage flight reservations, ticket issuance and travel bookings while ...

The Customer Service & Communications Manager manages communication between the company and its stakeholders — including nominees, partners, sponsors, and the public. They play a key role in marketing, content development, and research that support the award scheme’s visibility and credibility.

A Lead Caller is responsible for contacting potential customers, generating and qualifying leads, and scheduling appointments for the sales team. The role involves making outbound calls, responding to customer inquiries, following up with prospects, and building positive relationships with potential clients. The Lead Caller maintains accurate r ...

The Customer Service Agent is responsible for providing professional, efficient and customer-focused support to Spidex Express customers through telephone, email, WhatsApp, chat and other approved communication channels. The position is responsible for assisting customers with parcel enquiries, delivery updates, tracking requests, delivery exc ...

We are seeking a dedicated Call Center Specialist to join our client in the Banking and Finance industry. The ideal candidate should have a Bachelor's degree in any related field and a minimum of 2 years' experience in a similar role within a Call Center environment. As a Call Center Specialist, you will be responsible for handling customer inq ...

The Customer Success Lead is responsible for ensuring that customers have a positive, seamless and valuable experience throughout their relationship with the company. The role will lead customer onboarding, engagement, retention and satisfaction while working closely with Product, Technology, Operations, Sales, Risk & Compliance teams to resolv ...

The ideal candidate should have excellent customer service skills, be confident interacting with customers and be comfortable assisting women with shapewear selection, sizing and fitting.

We are seeking an organized, tech-savvy, and customer-focused Remote Customer Support & Operations Assistant to support daily customer communications, order processing, delivery coordination, and digital platform management. The successful candidate will help ensure smooth business operations by responding to customer enquiries, coordinating or ...

The Customer Support Representative will be the first point of contact for our customers, handling inquiries, providing assistance and ensuring a smooth and positive experience with DriveEV Gh services and charging stations.

At Royal C.K., we are dedicated to delivering exceptional service and creating memorable experiences for all our guests and clients. As a Front Desk Executive, you will serve as the primary ambassador of our brand in Accra welcoming visitors, coordinating communications, maintaining seamless front-office operations, and delivering high standards of

We are seeking a reliable, accurate, and customer-focused Cashier to handle customer transactions and support smooth payment operations. The successful candidate will process payments accurately, maintain proper transaction records, and provide professional customer service in a fast-paced hospitality environment.

A premium jewelry brand in Accra, is seeking a trustworthy and detail-oriented individual to support showroom operations, customer service, and inventory handling.