Customer Service & Support Jobs in Accra & Tema Region
The Accra & Tema Region offers 11 current job vacancies in customer service and support. This suggests a focused set of opportunities in this field. Available roles include positions such as Relationship Officer, Customer Service Representative, and Customer Service Advisor. Prospective employees have opportunities to work in various environments, including some remote options.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from GHS 500 to GHS 900 per month. In addition to competitive salaries, many companies offer benefits such as health insurance, paid leave, and opportunities for career advancement.
Skills & experience
A degree is the most common requirement, with a diploma also accepted in certain roles. Key soft skills sought after include ability to work independently, analytical skills, and communication. Most roles ask for 2 years of experience, with some requiring 3 years. Roles are mostly at entry level, with opportunities available at mid level as well.
Key responsibilities & tasks
In junior roles, employees typically handle direct customer interactions, assist in resolving queries, and maintain customer satisfaction. Senior roles are responsible for overseeing customer service operations, training junior staff, and developing strategies to enhance service delivery.
Industries & companies
The top industries actively recruiting include banking, finance & insurance, entertainment, events & sport, and retail, fashion & FMCG. Notable employers in this field include Teledata ICT and The Business Executive. There's a balanced distribution of listings across various industries and companies, indicating a diverse job market for customer service and support roles.
Customer Service & Support
1 week ago
We are looking for a highly organized and proactive Administrative Assistant to support both personal affairs and client-facing work within a finance / private banking–style environment. The role requires discretion, strong organizational skills, and comfort working independently in a professional setting.
Customer Service & Support
2 weeks ago
The Client Manager serves as the face of the brand, delivering an exceptional client experience while managing customer orders from enquiry to delivery. The role combines relationship management, sales, order coordination, and showroom operations to ensure excellent service and repeat business.
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Customer Service & Support
3 weeks ago
Customer Service Personnel are responsible for providing exceptional service and support to customers by addressing inquiries, resolving complaints, and ensuring a positive customer experience. They serve as the first point of contact for customers, offering accurate information about products and services, processing orders and transactions, ...
Customer Service & Support
2 months ago
The Customer Service & Communications Manager (with focus on Marketing, Research, and International Relations) manages communication between the company and its stakeholders — including nominees, partners, sponsors, and the public. They play a key role in marketing, content development, and research that support the award scheme’s visibility an ...
HAPPY Program
Customer Service & Support
3 days ago
We are seeking a friendly, organized, and customer-focused Salon Manager / Receptionist to oversee the day-to-day front desk operations of our salon. The ideal candidate will ensure excellent customer service, manage appointments, coordinate staff schedules, and maintain smooth salon operations while creating a welcoming experience for every cl ...
African Business Process Outsourcing Limited
Customer Service & Support
3 days ago
The International Contact Center Representative is responsible for handling high volumes of inbound and outbound customer interactions via phone, email, and chat on behalf of ABPO's domestic and international client portfolio. The role holder will provide exceptional customer service by resolving complex issues, managing cross-border inquiries, ...
A Reputable Restaurant
Customer Service & Support
1 week ago
A reputable Restaurant is seeking a professional and customer-focused Customer Service & Phone Order Officer to receive and process food orders, respond to enquiries, manage customer concerns and coordinate with kitchen and dispatch teams to ensure accurate and timely order fulfilment.
Customer Service & Support
2 weeks ago
Teledata ICT is an internet service provider based in Accra. Every day, real people call, email, message, and chat with us when their connection matters — for work, school, business, or family. The Customer Service team is where those conversations happen, and it is the face of the company to every customer.
Tap Growth ai
Customer Service & Support
1 month ago
Sunda International
Customer Service & Support
1 month ago
2 months ago
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