Customer service & support jobs in Accra & Tema Region

This role is primarily responsible for handling inbound/outbound calls as per the SLAs outlined by the client.

You will be provided business details that you will validate by making outbound calls to determine if the business is open. Check trading hours, locations, hours of operations and compare this to current details.

This role is primarily responsible for handling inbound/outbound calls as per the SLAs outlined by the client.

This role is primarily responsible for handling inbound/outbound calls as per the SLAs outlined by the client.

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Maintaining solid customer relationships by handling questions and concerns with speed and professionalism. Resolving customer complaints, managing database records, drafting status reports on customer service issues.

We are looking for a call center specialist who will work on site for a company that manufactures and sells in the lighting industry, and will take part in the outbound call for corporate customer acquisition in the UK.

We are looking for exceptional Team Leaders to join our exciting projects in Accra, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries.

A reputable Financial Institution with branches across the country requires the services of Customer Service Officer/Teller

We are on the looking for a friendly and experienced grocery clerk to ensure that the grocery area of our supermarket is well-maintained and running efficiently. You will act as the first point of contact with customers and help them with information and support in buying their groceries. Your duties may include preparing sale displays, e ...

Konsyg is seeking Operations Executives to support the sales team. As a Konsyg Operations Executive, you will be helping us to generate new prospects and you’ll have a fantastic opportunity to work in an international sales environment focusing on tech sales. The ideal candidate will be able to appropriately identify the needs of both new an ...

Customer Service officer needed to boost customer relations

Tendo is an eCommerce platform that helps anyone in Africa start selling online with no inventory or capital. We are seeking Customer Support Personnel for the Marketing Department. This is a full-time role

Responsible for developing and implementing customer service strategies to support and drive the bank’s customer experience and transformation agenda. This includes the improvement of customer relationships (both within and without), customer dedication and satisfaction, as we as the delivery of efficient and effective service exper ...

Perform the duties of Operation Agent through face to face customer interaction

We are searching for a polite, professional call center agent to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center agent may handle a high volume of inbound or outbound calls or both and sh ...