People & Culture Advisor

Job Description

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The People & Culture Advisor provides operational oversight and advisory support across areas of human resources policy and local labour compliance for World Vision International (WVI) Global Centre site offices. This role is responsible for driving a consistent and compliant employee experience, ensuring alignment with organisational policies, country-specific legislation, and People & Culture standards. 

Acting as a trusted advisor to lateral People & Culture (P&C) teams and business units, this position ensures that P&C strategies are effectively translated into site-level practices that support strategic business objectives. With a strong and visible presence on-site, this position provides principled guidance while fostering a respectful, culturally-aware, and high-performance workplace. Additionally, the role will also provide administrative oversight and support for the day-to-day functions for people management in areas such as Total Rewards and Human Capital Management systems.

Human Resources Local Office Management

Ensure adherence to an integrated P&C strategy for P&C offices assigned, in support and alignment with WVI’s overall People & Culture strategy.

Management and coordination with the local P&C Administrator for the completion of locally mandated cyclical and ad-hoc processes such as leaves of absence programs, benefits, payroll, timekeeping, etc. This includes vendor management and selection in line with appropriate procurement policies.

Oversight and management of local office HR systems, such as benefits portals and payroll.

Perform audit and compliance functions as requested on items such as audit reports verification, commission reports and payroll information.

Completion of all locally mandated cyclical and ad-hoc processes.

Using online systems, access data and answer customer inquiries within agreed service terms.

Contribute to policy development to ensure policies are current and align with local labour laws, practices and/or WVI policies and guidelines.

Represent WVI at national labour commissions, hearings, and/or meetings as appropriate.

Human Resources Advisory Support to the GC P&C Teams and Business Units

Provide support to Generalists, Business Partners (BPs) and client groups on employee matters, relevant employment laws and local HR issues.

Assist in providing interpretation and advice to the business regarding policies, processes and procedures.

Function as the “Local P&C” profile within our HRIS, approving and troubleshooting when necessary.

Regularly liaise with assigned P&C Business Partners and Generalists to proactively understand upcoming workforce situations.

Create solutions to be approved and enacted by the Business Partnering team and be an advocate change agent as well as an employee champion.

When instructed, act as the local subject matter expert for Business Partners and Generalists and proxy as BP’s for matters assigned by the GC P&C BP.

When necessary, act as interpreter between Business Partner and client.

Continuous Improvement

Audit and review local processes and data within systems to troubleshoot errors, reconcile duplication and clarify areas of knowledge/process gaps.

Continuously improve processes to simplify work completed by local teams and for local staff and their employee experience.

Participate in knowledge management initiatives and practice.

Bachelor’s degree in Human Resource Management, Business Administration or a related field or considerable knowledge of principles and practices of HR administration due to years of on-the-job experience.

3–5 years of HR experience, including at least 1-2 years in a leadership or managerial capacity

Computer literacy with intermediate to advanced PC and administration skills

Advanced knowledge in applications such as Microsoft Excel, Microsoft Outlook, and Workday are preferred

Advanced English language skills: proficient in reading, writing and speaking

Mature Christian who models Christian behaviours in dealing with others.

A professional HR certification or license is preferred but not required

This position must be able to work in an office setting and be available to work in the office at least 3 days of the week.

Ability and willingness to travel up to 5% every 2-3 years to a location where World Vision operates.