- Minimum Qualification :
- Experience Level : Mid level
- Experience Length : 4 years
Job Description/Requirements
Job Description
- Verifying customer identification
- Validating and cashing cheques
- Receiving and processing loan and mortgage payments
- Balancing all cash and checks in cash drawer at the end of each shift
- Resolving issues and concerns with customer accounts to the best of one’s ability
- Referring customers to other bank personnel as needed to resolve problems
- Opening new bank accounts
- Answering customer questions, explaining promotions, and suggesting appropriate accounts or opportunities that suit the customer’s financial profile and current needs
- Generating receipts for customer transactions
- Cross-selling bank products when appropriate
- Maintaining confidentiality with all transactions
- Keeping stations properly supplied with pens, forms, and other necessary supplies
- Removing accounts for dormancy in compliance with branch procedures
- Closing accounts for customers as needed
- Keeping teller drawer within specified limits while buying and selling currency from the vault
Qualification Required & Experience
- HND or degree required
- 4 years relevant experience
- verbal and written communication skills
- attention to detail
- confidentiality
- planning and organizing
- time management
Location: Dansoman, Accra
How To Apply For The Job
C.V.s should be sent via:
workgroupe440@gmail.com indicating the position as the subject of the e- mail
Closing Date: 07 December, 2019
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