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Job Summary

The Shop Attendant is responsible for providing excellent customer service, assisting customers with product selection, and ensuring the shop is clean, well- organized, and fully stocked. The role involves handling sales transactions, answering customer inquiries, and maintaining accurate records of sales and inventory. A Shop Attendant also helps promote products, resolve customer issues politely, and supports the overall smooth operation of the shop by following company policies and safety standards.

  • Minimum Qualification : Diploma
  • Experience Level : Entry level
  • Experience Length : 2 years

Job Description/Requirements

Responsibilites:


  • Welcome customers politely and create a warm, friendly shopping experience
  • Assist customers with product selection, sizes, colors, and general inquiries
  • Provide honest and professional styling or product guidance when needed
  • Ensure the shop is clean, tidy, and visually appealing at all times
  • Arrange merchandise neatly and maintain proper product displays
  • Monitor stock levels and report low or missing items to management
  • Assist customers in fitting rooms while respecting privacy and boundaries
  • Handle cash, mobile money, and POS transactions accurately
  • Issue receipts and ensure correct record-keeping of daily sales
  • Manage customer complaints or concerns calmly and professionally
  • Promote ongoing sales, promotions, and new arrivals
  • Follow opening and closing procedures of the boutique
  • Maintain punctuality and reliability during assigned work hours
  • Uphold good personal grooming and professional conduct
  • Represent the brand positively and protect the shop’s image at all times


Requirements:


  • Prior experience in retail, customer service, or shop operations is an advantage
  • Good communication and interpersonal skills
  • Basic numeracy skills for handling transactions and cash
  • Ability to work in a fast-paced retail environment
  • Attention to detail and organizational skills
  • Positive attitude, reliability, and willingness to learn


Location: Spintex

Salary: Attractive

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