Customer Service & Support Jobs in Ghana
The landscape for customer service & support jobs currently features 20 available jobs, indicating a focused set of opportunities. These roles span a variety of responsibilities, with openings for positions such as Cashier, Customer Service Manager & Communications Relation, and Shop Attendant. Predominantly located in the Accra & Tema Region, these positions provide a chance to work in one of the region's vibrant commercial hubs.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from GHS 1,800 to GHS 2,100 per month. Employers in this field may offer benefits including health care, professional development opportunities, and performance bonuses, which are common in customer service and support positions.
Skills & experience
A degree is the most common requirement for roles in this sector. Most roles ask for 3 years of experience, with some requiring 2 years. Roles are primarily at the entry level, providing significant entry opportunities for new graduates and those early in their careers.
Key responsibilities & tasks
Junior roles typically involve responsibilities such as assisting customers with inquiries, providing support for account management, and maintaining customer satisfaction through quality service. Senior roles are responsible for managing customer service teams, developing strategic communication plans, and ensuring the implementation of efficient support processes.
Industries & companies
The top industries actively recruiting include banking, finance & insurance and hospitality & hotel. This hiring landscape shows a strong presence in these sectors, indicating specialised opportunities for candidates looking to apply their skills in these fields.
1 month ago
We're hiring an experienced Customer Support Specialist to own complex escalations. You'll handle high-volume calls with customers, vendors, and riders, using product knowledge and problem-solving to deliver empathetic service. It's fast-paced and demanding, often evenings or weekends, but a great chance to grow into support leadership at Chowd ...
Astria Tech
Customer Service & Support
1 month ago
The Student Success Coordinator (SSC) plays a key role in enhancing the student experience by providing consistent, personalized support throughout the academic journey. This position is responsible for engaging with students through platforms such as Helpdesk and ManyChat, offering one-on-one assistance, monitoring academic progress, and ensuring
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Customer Service & Support
1 month ago
The Customer Service Representative will be responsible for assisting customers, responding to enquiries, resolving complaints, and providing accurate information about the company’s products and services. The role requires excellent communication and problem-solving skills, a customer-focused attitude, and the ability to handle customer reques ...
Tap Growth ai
Customer Service & Support
1 month ago
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