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1 week ago
Relationship Officer
TF Financial Services
Customer Service & Support
Banking, Finance & Insurance
Confidential
Easy Apply
Job Summary
Highly motivated and customer-focused Relationship Officer with proven experience in managing client portfolios, building strong customer relationships, and promoting financial products and services. Skilled at identifying client needs, providing tailored solutions, and ensuring excellent customer satisfaction. Adept at achieving sales targets, handling customer inquiries, and maintaining accurate records while supporting overall business growth. The person shall sell the company’s products.
- Minimum Qualification : Degree
- Experience Level : Entry level
- Experience Length : 1 year
Job Description/Requirements
Responsibilities
- Introduce the company’s products and services to prospective clients to drive customer acquisition
- Identify and profile potential source-deduction companies and present them to management for evaluation.
- Enter and update applicants’ information accurately in Sycasane.
- Conduct workplace visits to verify client identity and prevent impersonation.
- Manage relationships with existing clients and ensure high levels of customer satisfaction.
- Promote and market business loan products to individuals and groups.
- Monitor clients’ loan accounts to ensure timely repayments and compliance.
- Verify and sight all original documents submitted by loan applicants.
- Provide clients with regular updates regarding their loan repayment status.
- Deliver presentations to employees or groups within various companies when required.
- Prepare and submit weekly sales activity reports to management.
- Perform any additional duties assigned by the Branch Manager as needed.
Qualifications and Experience
- Must have at least 1 year working experience in Business Development.
- Must have a Degree or a Diploma.
Salary: Attractive
Location: Accra
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