Bilingual Front Office Manager

Company Description

Welcome to Four Points by Sheraton Accra Kotoka Airport, where genuine comfort meets modern sophistication. Our hotel near Kotoka Airport offers 199 modern guest rooms and suites with stunning views of the city skyline. Indulge in a delightful culinary experience at our all-day dining restaurant, unwind at the Best Brews™ bar, or relax by the sky view swimming pool. Our meeting and banqueting spaces cater to both business and leisure, creating a memorable experience for every guest.

Role Description

This is a full-time on-site role as a Bilingual Front Office Manager located in Accra. The Front Office Manager will be responsible for overseeing office administration, ensuring customer satisfaction, providing exceptional customer service, managing front office operations, and maintaining effective communication with guests and team members.

Qualifications

• Office Administration and Front Office management skills
• Experience in delivering exceptional customer service and ensuring customer satisfaction
• Strong communication skills
• Ability to speak multiple languages fluently
• Organizational and multitasking abilities
• Prior experience in the hospitality industry is a plus
• Bachelor's degree in French, or Spanish or related foreign language
• Master's degree in Business Administration or related field

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