- Minimum Qualification :
Job Description/Requirements
INTERNSHIP OPPORTUNITY – CUSTOMER SERVICE
(IMMEDIATE START)
Kickstart your career in Financial Services with Blue Financial Services Ghana Limited.
Are you a recent graduate passionate about customer engagement and eager to make your mark in the financial services industry? Join our three-month Customer Service Internship Program and gain valuable hands-on experience while being mentored by industry professionals.
? Role Title:
Customer Onboarding Officer
? Role Purpose:
Support new customers with seamless onboarding and mobile app activation to enhance their experience with our services.
? Key Responsibilities:
- Facilitate the onboarding of new customers onto our mobile app.
- Educate users on app features and drive adoption.
- Provide frontline support on basic product-related issues.
- Enhance mobile app acceptance and improve overall customer satisfaction.
? What You’ll Need:
- Willingness to learn and adapt to new digital tools.
- Excellent verbal and written communication skills.
- Basic knowledge of IT and communication systems.
- A tech-savvy mindset with the ability to navigate apps and platforms.
- Strong analytical and problem-solving skills.
- Empathy, professionalism, and emotional intelligence.
- Familiarity with financial products is a plus.
? What We Offer:
- Monthly Internship Allowance
- Certificate of Completion
- Opportunity for full-time employment based on performance
? How to Apply:
Send your cover letter and CV to careers@bluefs.com.gh with the subject line: CUSTOMER SERVICE INTERNSHIP
? Deadline for applications: 7th May 2025
? Please note: Only shortlisted candidates will be contacted.
This role requires immediate availability.
Trust in Blue. Build your future with us.
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