- Minimum Qualification :
Job Description/Requirements
Company Description
Welcome to Buwelo, where we build and manage high-performance customer care teams for companies seeking to provide exceptional customer experiences. Buwelo is an American Business Process Outsourcing company with a African BU in Ghana. We prioritize our employees and aim to become one of the largest BPO companies in Ghana.
Role Description
This is a full-time on-site Customer Service Representative role located in Accra. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, ensuring customer satisfaction, and delivering a positive customer experience on a daily basis.
Qualifications
Prior experience in a BPO and or call center is highly required
Excellent typing speed (above 60 WPM)
Customer Service Representatives and Customer Support skills
Customer Satisfaction and Customer Experience skills
Analytical and Problem solving skills
Excellent communication skills
We invite all eligible applicants to apply through recruitininginghana@buwelo.com
NB: Please note that only shortlisted candidates would be contacted
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