Human Resource & Administrative Manager

Key Objectives:

• Build and maintain a compliant, high-performing workforce
•  Ensure effective HR policies, systems, and controls
• Oversee administrative operations and corporate documentation
• Support management with workforce planning and discipline
• Promote a professional, accountable, and ethical workplace culture

Core Responsibilities:

Human Resources Management:

Recruitment & Onboarding

• Develop and implement recruitment plans aligned with company growth objectives
• Coordinate job postings, shortlisting, interviews, and selection processes
• Prepare offer letters, employment contracts, and appointment documentation
• Conduct structured onboarding and induction programs for new employees

Employee Records & Documentation

•  Maintain accurate and confidential employee records (contracts, appraisals, leave, disciplinary actions)
• Ensure proper filing and secure storage of all HR documentation (physical and digital)
• Track employee confirmations, contract renewals, and probation assessments

Performance Management

•  Implement performance appraisal systems and KPI tracking frameworks
• Coordinate periodic performance reviews with department heads
• Monitor underperformance and recommend corrective actions or training

Training & Staff Development

•  Identify training needs and skills gaps across departments
• Coordinate internal and external training programs
• Maintain training records and evaluate effectiveness

Compensation, Payroll & Benefits (Coordination Role)

• Coordinate payroll preparation and ensure accuracy of staff salary records
• Manage statutory deductions, including SSNIT, PAYE, and other benefits
• Administer employee benefits such as leave, allowances, and insurance
• Ensure timely submission of statutory contributions

Employee Relations & Discipline

• Interpret and enforce company policies, codes of conduct, and disciplinary procedures
• Manage grievances, complaints, and conflict resolution processes
• Ensure fair, consistent, and lawful disciplinary actions in line with the Ghana Labour Act, 2003 (Act 651)
• Guide management on disciplinary and termination matters

Labour Law Compliance

•  Ensure compliance with Ghana Labour Act, SSNIT regulations, and workplace standards
• Update HR policies and employment contracts in line with regulatory changes
• Liaise with labour officers, regulatory agencies, and legal advisors when required

Administrative Management 

Office Administration

•  Oversee daily office operations and administrative staff
• Manage office supplies, equipment, and service contracts
• Ensure a clean, organized, and professional work environment

Corporate Documentation & Compliance

• Manage company records, including licenses, permits, and statutory filings
• Maintain corporate registers and official correspondence
• Support contract administration and document control

 Facilities & Asset Administration

•  Maintain an inventory of office assets and equipment
• Coordinate maintenance and repairs of office facilities
• Monitor asset usage and recommend replacements or upgrades

Policy Development & Implementation

•  Develop, review, and implement HR and administrative policies
• Ensure staff awareness and enforcement of company policies
• Regularly update the Staff Handbook and HR Manual

Management Support & Reporting

• Prepare periodic HR and administrative reports for management
• Provide workforce analytics and staffing recommendations
• Support audits and inspections relating to HR and administration
• Participate in management meetings and strategic planning sessions

Authority & Decision-Making

• Recommend recruitment, disciplinary actions, and terminations
• Approve leave schedules within policy limits
• Enforce company policies and procedures
• Recommend training and staff development initiatives
• (Final approval subject to Management or Board, where applicable)

Key Performance Indicators (KPIs)

• Staff retention and turnover rates
• Timeliness and accuracy of payroll and statutory submission
• Compliance with labour laws and internal policies
• Employee performance appraisal completion rate
• Resolution time for grievances and disciplinary cases
• Administrative cost control and efficiency

Qualifications & Experiences 

Educational Requirements

• •Bachelor’s Degree in Human Resource Management, Business Administration, or related field
• Professional HR certification (IHRMP, CIPD, SHRM) is an advantage

Experience

• Minimum of 5–8 years’ experience in HR and administrative management
• Proven experience in labour law compliance and employee relations
• Experience in construction, technical services, or operations-driven organizations is an advantage

Required Skills & Competencies 

• Strong knowledge of the Ghana Labour Act, 2003 (Act 651)
• Excellent communication and interpersonal skills
• High level of confidentiality and integrity
• Strong organizational and administrative skills
• Conflict resolution and negotiation skills
• Proficiency in HR systems, payroll coordination, and Microsoft Office

Salary: Attractive