HR Manager

Key Responsibilities 

Team Leadership & Development:

• Lead, mentor, and develop the 4-member HR team (HR Coordinator, Talent Acquisition Specialist, Compensation & Benefits Administrator, and Learning & Development Officer), setting clear goals, providing regular feedback, and conducting performance reviews.
• Foster a collaborative team environment, delegating tasks effectively to leverage individual strengthsand ensure balanced workload distribution.
• Identify training needs within the team and facilitate professional development opportunities to enhance skills and career growth.

Strategic HR Planning & Execution:

• Collaborate with the Group HR Partner to implement group-wide HR policies, adapting them to local needs while ensuring alignment with organizational goals.
• Develop and execute HR initiatives in areas such as talent management, employee engagement, diversity & inclusion, and organizational culture.
• Analyze HR metrics (e.g., turnover rates, employee satisfaction scores) to identify trends and recommend data-driven improvements.

Talent Acquisition & Onboarding:

• Oversee the recruitment process in partnership with the Talent Acquisition Specialist, including job postings, candidate sourcing, interviews, and selection.
• Ensure seamless onboarding for new hires, coordinating with team members to provide orientation, training, and integration support.

Employee Relations & Compliance:

• Serve as the primary point of contact for employee concerns, mediating conflicts, and promoting a positive work environment.
• Ensure compliance with local labor laws, regulations, and company policies, conducting audits and updating procedures as needed.
• Manage disciplinary actions, grievances, and exit processes with sensitivity and fairness.

Compensation, Benefits & Payroll:

• Work with the Compensation & Benefits Administrator to administer payroll, benefits programs, and compensation structures, ensuring accuracy and competitiveness.
• Review and recommend updates to reward systems to attract and retain top talent.

Performance Management & Training:

• Partner with the Learning & Development Officer to design and deliver performance appraisal systems, training programs, and succession planning.
• Support managers in goal-setting, feedback, and development plans for their teams.

Health, Safety & Well-Being:

• Promote workplace health and safety initiatives, addressing concerns such as office environment improvements (e.g., air quality, equipment safety).
• Lead employee well-being programs, including wellness activities and support for work-life balance.

Administrative & Reporting Duties:

• Maintain accurate HR records and systems (e.g., HRIS), generating reports for the Group HR Partner and senior leadership.
• Manage the HR budget, including vendor relationships for external services like legal reviews or recruitment agencies.
• Stay updated on HR best practices and industry trends to continuously improve team effectiveness.

Qualifications & Experience:

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field; Master's degree or HR certification (e.g., CHRM, SHRM-CP, CIPD) preferred.
• Minimum of 5–7 years of progressive HR experience, with at least 2 years in a managerial or supervisory role leading small teams.
• Proven track record in a similar organizational structure, ideally in a mid-sized company or group subsidiary.
• Experience in talent management, employee relations, and compliance within [relevant industry, e.g., creative/services sector].

Skills & Competencies 

• Strong leadership and people management skills, with the ability to motivate and develop a small, multifaceted team.
• Excellent communication and interpersonal abilities, including active listening, conflict resolution, and stakeholder influencing.
• Analytical mindset with proficiency in HR metrics, data analysis, and reporting tools (e.g., Excel, HRIS software).
• High level of integrity, empathy, and discretion in handling sensitive information.
• Adaptability to manage multiple priorities in a dynamic environment.
• Knowledge of local labor laws (e.g., Ghana Labor Act) and best practices in HR.

Salary: Competitive salary and opportunities for professional growth.

Location: Accra