Human Capital & Administration Manager

Key Responsibilities:

HR Systems & Policies

• Develop and implement HR policies, procedures and revise the existing Employee Handbook.
• Establish processes for recruitment, onboarding, leave management, performance appraisal and exit interviews.

Talent Management & Employee Relations

• Manage end-to-end recruitment for junior to senior-level staff.
• Drive talent management and workforce planning, including succession planning and retention strategies to reduce turnover.
• Build staff engagement programs to boost morale and retention.
• Act as the first point of contact for employee grievances, resolving issues fairly and in line with company policies.

Performance & Development

• Develop and implement a performance management system linked to KPIs that supports staff development, accountability and rewards.
• Identify staff training and development opportunities.
• Support line managers in coaching and performance feedback.

HR Records & Compliance

• Maintain updated employee records (digital and hardcopy).
• Track and report on leave, absenteeism, turnover and disciplinary cases.
• Ensure compliance with the Ghana Labour Act and relevant employment laws.

Administration Management

• Oversee the day-to-day administration of the office and manufacturing facility.
• Supervise support staff (drivers, cleaners, security, reception, etc.).
• Ensure smooth running of company logistics, transport and office supplies.
• Manage vendor relationships for office and factory administrative needs (utilities, stationery, service contracts).
• Coordinate company meetings, training sessions and staff events.
• Maintain proper filing systems and ensure confidentiality of company documents.

Reporting & Advisory

• Provide monthly HR & Administration reports to Management.
• Advise management on HR, compliance and administrative risks and opportunities.

Qualifications and Skills Requirements:

• Bachelor’s degree in Human Resource Management, Business Administration or related field.
• At least 5+ years of progressive HR experience, preferably in manufacturing or related industries.
• Strong knowledge of Ghana Labour laws and statutory compliance.
• Hands-on experience in setting up HR processes from scratch.
• Proven experience in Microsoft Office, digital HR tools/ systems and administrative process improvement

Key Competencies:

• Strong organisational and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Open-minded with a strategic and innovative mindset.
• Thick-skinned and resilient, able to manage change and staff resistance effectively.
• High level of integrity, confidentiality and professionalism.
• Ability to work independently with minimal supervision.
• Practical, cost-conscious and execution-driven.

Location: Domod Roof Ltd-Head Office (Ring Road South Industrial Area-Adjacent Agbogbloshie Market)

Qualified candidates who live in close proximity to or can easily commute to and from the office location are encouraged to apply.