DEBT Recovery Officers & Store and Delivery Support

Job Summary

Eligibility: experienced professionals having excellent communication skills, problem-solving abilities, basic accounting & computer awareness.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description

The following are major tasks, duties, and responsibilities that typically constitute the debt collection agent job description:

  • Monitoring assigned accounts to identify outstanding debts
  • Overseeing and tackling questions or complaints that customers may have
  • Carrying out investigations and coming up with plans to resolve discrepancies
  • Negotiating payoff deadlines or payment plans
  • Adhering strictly to customer policies and procedures
  • Closing a specific number of collection accounts in a specific amount of time to meet the assigned target
  • Locating and interacting with debtors and implementing repayment schedules and terms
  • Keeping and maintaining debtors’ book to ensure that the debt status is accurate and up-to-date





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