Senior Administrative Officer

Responsibilities:

Leadership and Supervision

• Provide leadership and direction to the administrative team, including administrative assistants and clerks.
• Supervise and mentor staff, providing training, guidance, and performance feedback to support their professional development.
• Delegate tasks and responsibilities effectively, ensuring that workload is distributed evenly and deadlines are met.

Administrative Management:

• Oversee day-to-day administrative operations.
• Develop and implement administrative policies, procedures, and best practices to optimize efficiency and effectiveness.
• Ensure compliance with organizational policies, regulations, and legal requirements related to administrative functions.

Communication and Coordination:

• Serve as a central point of contact for internal and external stakeholders, coordinating communication and information flow.
• Liaise with other departments and senior management to facilitate collaboration and address administrative needs and priorities.

Record Keeping and Documentation:

• Oversee the maintenance of accurate and up-to-date records and files, both electronic and physical, ensuring confidentiality and security.
• Develop and maintain databases and systems.
• Prepare reports, presentations, and correspondence as needed, ensuring accuracy and professionalism.
• Policy Development and Compliance:
• Collaborate with senior management to develop and implement administrative policies and procedures that align with organizational goals.
• Monitor compliance with relevant laws, regulations, and internal policies, identifying areas for improvement and implementing corrective measures as needed.
• Conduct periodic audits and reviews to ensure adherence to established policies and identify opportunities for enhancement.

Strategic Support:

• Provide strategic support to senior management, contributing to decision- making processes and organizational planning.
• Participate in strategic initiatives and special projects, offering insights and recommendations based on administrative expertise.
• Proactively identify opportunities for process improvement and operational efficiency, driving continuous improvement efforts.

Qualifications:

• Bachelor's degree in business administration, management, or a related field. Additional certifications or training in administration or leadership are desirable.
• Significant experience in administrative roles, with progressive responsibility and demonstrated leadership capabilities. Experience in a supervisory or managerial capacity is preferred.
• 90% of the job is working on Google drive spreadsheets. Must be very experienced working with spreadsheets.
• Ability to communicate with management via Google Meet, Whatsapp and Whatsapp Groups.
• Strong leadership and management skills, with the ability to inspire, motivate, and develop a team of administrative professionals. Experience in staff supervision, coaching, and performance management.
• Excellent verbal and written communication skills, with the ability to interact effectively with individuals at all levels of the organization. Proficiency in preparing reports, presentations, and correspondence.
• Exceptional organizational and time management skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment.
• Strong analytical and problem-solving skills, with the ability to identify issues, evaluate options, and implement effective solutions.
• High level of accuracy and attention to detail in record keeping, documentation, and administrative tasks. Ability to maintain confidentiality and handle sensitive information appropriately.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software applications. Experience with database management systems and project management tools is advantageous.

Location: Accra

Employment Type: Full Time

Salary Range: Attractive