Transport Manager - Jumia (full Time)

About Jumia:

Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.

Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay]. With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.

In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.

This position will work with the Country Supply Chain Leadership team and be responsible for project management, client and vendor management and financial management related to transportation management (inbound, outbound and forward brokerage operations throughout the region across all business segments)

What you will be doing

• Hub Transport Management
  • Managing co-loader contracts and negotiating with fleet contractors for better pricing
  • Dispute solving and MIS maintenance
  • Planning initiatives for reduction in fleet contractors' cost
  • Performance management for TAT adherence across all lanes for both same city and long-haul movements
  • Financial Reconciliation: Reconciliation of chargeable weight/ packets and any lost cases
  • Publish daily capacity planning based on small / medium/ bulky percentage
• Return Shipment Management
  • Manage any network operational issues and fleet contractors' distribution to reduce return (DRTV) pendency and cost
  • Share DRTV plan for 3PL partner based on forward load at Vendor drop-offs/ pick-ups/ network hub to manage handover
  • Ensuring 100% acceptance of all return load from 3PLs and controlled fleet at network reverse hub
• Financial Reconciliation
  • Managing the lost compliance and write-off guidelines for shipments stuck at network
  • Ensuring cycle count being done as per the SLA guidelines at all the network hubs
  • Manage customer escalation cases for all shipments stuck at network - RCA done for exact issue
  • Drive new process initiative and Institutionalize tech changes required for better alignment / visibility of shipments
    

What we are looking for:

• A Bachelor's Degree from an accredited university; Degree in Engineering, Operations, Supply Chain
• Proficient in Microsoft Office – Excel, PowerPoint, Word, Email, Internet etc.
• Proficient in Google Office Suite – Google Drive, Google Sheets, Google Docs, Gmail, etc.
• 3 years minimum experience, preferably in a manufacturing, production or distribution environment with a strong focus on logistics or alternatives supply chain
• Clear understanding of Transportation Logistics network management, Retail or Customer Service processes and priorities
• Experience of supply chain management and transportation concepts: forecasting, planning, optimization, logistics, delivery performance, carrier negotiation, inventory management, S&OP.
• Experience in strategy and complex network management
• Performance oriented
• Hardworking, result oriented, methodical, very structured.
• Pro-active, both autonomous and team player, Flexible;
• High analytical skills;
  
  

Deadline for applications: 31-05-2025

Rounds of Interviews: 1. HR Screening; 2. Technical interviews with potential manager;

We Offer:

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African e-commerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders
  
  

Please ensure to only apply for jobs with Jumia through our official website.

Jumia will never charge you a fee to apply for a job: be wary of websites that claim to help you apply for a Jumia job or that charge a fee to get you a job.












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