Personal Assistant, Cdo’s Office

VACANCY REF. NUMBER – MTN-DIG-004-2025

CVs SHOULD BE SAVED IN APPLICANT’S NAMES

Position: Personal Assistant, CDO’s Office

Level: MTN Level 2

Function: Digital

Department: Chief Digital Officer’s Office

Location: Accra

Reports to: Chief Digital Officer

Job Summary

Perform secretarial and administrative duties to support the Chief Digital Officer and to provide routine support to all Departments in the Digital Division

Job Context

• Highly dynamic and competitive telecommunication industry
• Global technology trends and advancements
• Global & MTN Group approved Project and Budget Management Standards and Practices
• Diverse Cultural environment
• Regionalization structure implication
• Performance driven environment

Job Role

• Responsible for scheduling meetings/appointments (Direct report, Digital divisional monthly meeting and other CDO meetings)
• Book meetings in the CDO’s calendar and schedule appointments.
• Book meeting, send meeting request and reminders to stakeholders.
• Coordinate, obtain input, draw up and distribute agendas and record minutes.
• Answer calls and handle queries professionally. Provide efficient and effective administrative support to the departmental heads in the division
• Provide travel support to the CDO. Arrange travel and accommodation when necessary. Liaise with the travel controller and make travel and hotel reservation for Digital Divisional members.
• Management of CDO and First Reports Leave Schedule
• Coordinate divisional incentives, send emails to divisional champions on monthly winners for reporting purposes.
• Make arrangements for Digital divisional sessions in consultation with the relevant stakeholders.
• File documents accurately for easy retrieval.
• Prepare monthly report.
• Track IOU and Petty cash issued on a monthly basis and prepare Departmental Expenses
• Co-ordinate ad-hoc office projects as necessary and maintain records for staff
• Receive visitors and attend to them in a polite and professional manner and follow-up on their logistics requirements.
• Professionally provide feedback to internal and external customers.
• Follow up with HR on Digital Division’s Recruitments and Provide office orientation for new employees
• Management of office stationery

Education

• Minimum of a Bachelors’ Degree in Administration or a related field of study.

Experience

• Minimum of 3 years relevant experience in a similar role
• Experience in a Telecommunications/Digital environment is an advantage

Competencies

Professional/Technical Competencies:

• Project Management
• Stakeholder Management
• Excellent typing skills and computer literate
• Good communication skills – both verbal and written
• Good reporting and Business writing skills
• Knowledge in Microsoft Office Suite
• Knowledge of standard office practices and procedures
• Good telephone manners
• Skills in the operation of a variety of office machines

Must live the MTN Values of

• Lead with Care, Collaborate with Agility, Serve with Respect, Can Do with Integrity, Act with Inclusion

Must exhibit the MTN Vital Behaviors of

• Complete Candor, Complete Accountability, Active Collaboration & Get it done.

How to Apply

1. Qualified applicants should indicate Vacancy Ref no:MTN-DIG-004-2025 as the email subject and ensure that CVs are saved in applicants’ names. Applications without the subject and CVs saved in their names will automatically be disqualified.
2. Interested and qualified applicants should send their Curriculum Vitae by 9th January 2026 to: mtnghanarecruitment@mtn.com
3. Only shortlisted applicants will be contacted.

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