Operations Officer
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Job summary
The Operations Officer will be responsible for ensuring smooth day-to-day operations, maintaining accurate records, and supporting process efficiency. The role requires strong attention to detail, problem-solving skills, and the ability to coordinate tasks effectively. The ideal candidate will contribute to improving operational workflows and ensuring compliance with established policies..
Min Qualification:
Degree
Experience Level:
Entry level
Experience Length:
2 years
Job descriptions & requirements
Key Responsibilities:
- Review of digital contact and beneficiary update.
- Assist with the registration of members online.
- Assist with the upload and attachment of all scanned forms.
- Monitor and follow-up on all incomplete membership requests for completion.
- Assist with the identification, verification and resolution of member data issues to ensure data quality.
- Filing of membership management request forms.
- Assist with digital member enquiries
- Provision of monthly reports on the job schedule.
- Any other responsibilities that will be assigned.
Qualifications & Skills:
- Bachelor's degree in business administration, management, or a related field.
- Strong analytical and problem-solving skills.
- Ability to work with and handle data.
- Excellent communication and customer service skills.
- Ability to multitask and work in a fast-paced environment.
- Attention to detail and organizational skills.
- Proficiency in Microsoft Office (Word, Excel etc.)
- Ability to work with Microsoft 365.
- Intermediate knowledge of the use of digital services.
Location: Accra
Salary Range: Attractive
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