Branch Managers & Supervisors- Takoradi and Kumasi Branches

We are a reputable security company seeking Branch Managers and Supervisors for our Kumasi and Takoradi Branches.

Kumasi Branch - Asafo

Takoradi Branch - Anaji

Branch Mangers

• Oversee the overall operations and performance of the branch.
• Implement company policies, procedures, and strategies at the branch level.
• Supervise and coordinate the activities of Duty Officers, Control Officers, Supervisors, and administrative staff within the branch.
• Ensure effective deployment and management of guards at client sites under the branch.
• Build and maintain strong relationships with clients, addressing concerns and ensuring service satisfaction.
• Monitor branch financials, including billing, collections, and cost control in collaboration with the Accounts Officer.
• Lead recruitment, training, and performance evaluation of staff within the branch in consultation with HR.
• Conduct regular inspections of client sites and provide feedback to management.
• Prepare and submit branch performance, operations, and incident reports to Head Office.
• Represent the company in branch-level meetings, negotiations, and official engagements.

Supervisors

• Supervise and monitor the activities of security guards at assigned sites.
• Ensure guards report to duty on time, in full uniform, and properly equipped.
• Conduct routine patrols and inspections to confirm guards are alert and performing their duties.
• Serve as the first point of contact between guards, clients, and management.
• Train, guide, and mentor guards on proper conduct, procedures, and client expectations.
• Enforce company policies, procedures, and discipline among guards.
• Report incidents, challenges, or absenteeism promptly to the Duty Officer/Head of Operations.
• Ensure accurate incident and occurrence reports are completed and submitted on time.
• Address minor client concerns on-site and escalate major issues to management.
• Prepare and submit daily/weekly supervisory reports to the Operations Department.

Branch Managers: Degree 

Supervisors: Senior High School, Diploma.