Shop Attendant
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Job summary
The Shop Attendant is responsible for assisting customers, managing stock, maintaining a clean and organized shop environment, and supporting daily sales operations. The role requires good communication skills, attention to detail, and strong customer service abilities to ensure a positive shopping experience.
Min Qualification:
High School (S.S.C.E)
Experience Level:
Entry level
Experience Length:
1 year
Job descriptions & requirements
Key Responsibilities
- Welcome customers and provide assistance with locating products.
- Maintain clean, organized, and well-presented shelves and display areas.
- Restock items, monitor inventory levels, and report low stock to supervisors.
- Process sales using cash, POS systems, or mobile money.
- Handle customer inquiries and provide accurate product information.
- Maintain cleanliness around the shop and ensure aisles are clutter-free.
- Assist in receiving, unpacking, and arranging new stock.
- Promote products, upsell items, and support daily sales targets.
- Ensure proper handling of goods and prevent product damage or loss.
- Provide daily sales updates and support general shop operations.
Key Skills & Competencies
- Strong customer service and communication skills.
- Basic numeracy for handling payments and sales entries.
- Good attention to detail and organizational skills.
- Ability to work well with others and follow instructions.
- Reliability, punctuality, and professional appearance.
- Basic knowledge of using mobile devices or POS systems.
Qualification and Experience
- SHS certificate or equivalent (minimum requirement).
- Experience in retail, sales, or customer service is an advantage but not required.
- Must be willing to work weekends, holidays, or extended hours when needed.
- Interest in customer service and retail operations.
Location: East Legon
Salary: GHS 1,200 – GHS 1,600
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