Senior People Care Specialist

Superside

Human Resources

IT & Telecoms Confidential
4 weeks ago

Job Summary

Superside is looking for a Senior People Care Specialist to help us provide world-class support across the business, ensuring our people and leaders have the conditions they need to thrive and succeed. Our people are our most valuable asset, so we want to be ambitious about the experience we provide. Joining our People Care team, you’ll be part of the People Experience department, engaging with team members daily, collecting data on people sentiment and supporting them in all People & Talent related queries.

  • Minimum Qualification:Degree
  • Experience Level:Senior level
  • Experience Length:5 years

Job Description/Requirements

What you’ll do

  • Liaise with team managers and department heads to support them on the topics of people management, team building, coaching, mentoring, performance & career development and more
  • Participate in daily and weekly meetings with your team and internal stakeholders to discuss updates, share learnings and brainstorm on process and policy improvements
  • Bring relevant business insights to conversations with our leaders to help them understand current situations in their departments and assist in addressing pain points most effectively
  • Problem-solve and put forward recommendations to make processes and policies enablers and drivers of high performance and retention of our top talent
  • Analyze trends and key metrics that develop effective and targeted solutions to improve people's sentiment and performance
  • Organize and have calls to build relationships with team members, collect insights or assist in solving issues
  • Facilitate talent review sessions and discussions

What you’ll need to succeed

  • Bachelor's Degree or higher in Psychology, Human Resources, Management or related fields
  • 5+ years of relevant work experience in Talent or HR functions, 2 of which as an HR Business Partner
  • Excellent English verbal and written communication skills, good at presenting ideas and discussing solutions in large groups
  • Familiarity with Google Suite tools, especially Google Sheets
  • Autonomy to conduct meetings and manage employee relations
  • Multitasking skills with overview and structure to meet deadlines
  • Attention to detail and a passion for system and structure
  • Positive attitude towards figuring out and learning new things
  • Conflict management skills with the ability to effectively collaborate and manage the expectations of different internal stakeholders
  • Desire to communicate with people and motivation to face challenges

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