Office assistant

Responsibilities:

Dealer & Customer Relationship Management

• Build and maintain strong relationships with laptop retailers and dealers across Ghana.
• Follow up regularly with existing dealers regarding inventory availability, orders, and customer feedback.
• Identify and onboard new retailers and wholesale buyers.
• Serve as the primary point of contact for dealer inquiries and support.

Social Media & Marketing

• Manage company social media accounts (Facebook, Instagram, TikTok, WhatsApp Business, etc.).
• Create and publish engaging content showcasing available inventory, promotions, and customer testimonials.
• Respond promptly to messages, comments, and inquiries.
• Assist in developing marketing campaigns to increase brand awareness and sales.

Inventory Management

• Maintain accurate inventory records of all laptops and electronic devices.
• Track incoming shipments, sales, and current stock levels.
• Update inventory listings and pricing information.
• Generate periodic inventory reports and notify management when stock levels require attention.

Sales Support

• Process dealer orders and coordinate fulfillment.
• Prepare quotations and product availability updates.
• Monitor sales performance and assist with sales reporting.
• Support efforts to increase sales volume and customer retention.

Administrative & Operational Support

• Maintain organized records of customers, inventory, and transactions.
• Coordinate communication between suppliers, management, and dealers.
• Prepare weekly operational and sales reports.
• Assist with other business development and operational tasks as assigned.