Administrative Officer

Key Responsibilities:

• Monitor showroom stock levels, record inventory movements, and promptly report low stock or discrepancies to Management.
• Prepare and issue accurate sales invoices, receipts, and other transaction documents in a timely manner.
• Coordinate communication between showroom staff, Management, and customers, ensuring timely follow-up on key actions.
• Send reminders and follow-ups regarding customer orders, payments, deliveries, appointments, and other operational activities.
• Professionally handle incoming telephone calls, respond to customer enquiries, take messages, and escalate issues where necessary.
• Design and publish promotional flyers, product updates, and marketing content across the company's social media platforms in line with approved brand guidelines.
• Maintain accurate and well-organized physical and electronic records, including invoices, inventory records, supplier information, and correspondence.
• Provide administrative support, including scheduling meetings, managing office supplies, and assisting with special projects, promotional activities, and events.
• Ensure the showroom consistently reflects the company's brand standards through proper presentation and organization.
• Perform any other administrative or operational duties assigned by Management.

Qualifications and Experience:

• Minimum of a Diploma or Degree in Business Administration, Retail Management, Marketing, or a related field will be an added advantage.
• At least 1–2 years' experience in administration, retail operations, customer service, or a similar role.
• Experience within the fashion, retail, or lifestyle industry will be an advantage.

Skills and Competencies:

• Strong organizational and time management skills.
• High level of accuracy and attention to detail.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word and Excel).
• Familiarity with Point of Sale (POS) systems and basic invoicing processes.
• Good working knowledge of social media platforms such as Instagram, Facebook, TikTok, and WhatsApp Business.
• Basic graphic design skills using tools such as Canva will be an added advantage.
• Strong customer service orientation with a professional telephone manner.
• Ability to multitask, prioritize assignments, and work independently.
• Trustworthy, reliable, and able to maintain confidentiality.

Working Conditions:

• Full-time, showroom-based role located in Accra.
• Occasional evening or weekend work may be required during promotional events, product launches, or exhibitions.

Compensation and Benefits:

• Competitive salary GHS2000.00-GHS2500.00, Weekly transportation
• Statutory employment benefits.
• Opportunities for professional development and training in retail operations, merchandising, customer experience, and digital marketing.

Note: Would prefer Candidates in and around Spintex, Lashibi, Sakumono, and

their environs.

Location: Nungua Barrier office