HR / Administrator

Key Responsibilities:

Human Resources Management:

• Manage the full employee lifecycle, including recruitment, onboarding, performance management, and offboarding.
• Maintain and update employee records, contracts, and the HR database with the highest level of confidentiality.
• Administer payroll and benefits (e.g., SSNIT, Tier 2, etc.) in coordination with the finance department.
• Develop, implement, and update HR policies and procedures to ensure compliance with Ghanaian labour laws.
• Coordinate training and development programs to enhance staff skills and performance.
• Serve as the first point of contact for employee queries, grievances, and conflict resolution.

Office Administration:

• Oversee general office administration, ensuring the office is clean, secure, well-maintained, and supplied.
• Manage corporate correspondence, including emails, phone calls, and official documents.
• Coordinate internal and external meetings, schedule appointments, and manage executive calendars.
• Manage relationships with vendors, landlords, and service providers.
• Ensure the smooth operation and maintenance of all office equipment.

Qualifications, Skills & Experience:

• Bachelor's degree in Human Resource Management, Business Administration, or a related field.
• Minimum of 4 years of proven experience in a combined HR and Administration role.
• Strong knowledge of Ghanaian labor laws and HR best practices.
• Proficient in Microsoft Office Suite and HR software.
• Exceptional interpersonal, communication, and organizational skills.
• High level of integrity, discretion, and ability to handle confidential information.

Key Performance Indicators (KPIs):

• Employee satisfaction and retention rates.
• Efficiency and timeliness of the recruitment process (time-to-fill).
• Accuracy of payroll processing and employee records.
• Successful implementation and adherence to HR policies.

Location: Accra
Salary Range: Ghc 5000- 8000