Job Summary
The Senior Commercial Director will be part of the North America leadership team focused on growing the business, coaching the team to understand customer business, and provide solutions that improve our customer operations and insights. The Director will work closely with the team to develop an effective sales strategy and collaborate across functions to achieve objectives and enhance the customer experience. The Director is responsible for the team attaining and exceeding net-sales targets while increasing value and customer satisfaction. The Sales Director will develop and implement an effective sales strategy, guiding and motivating the sales team to optimal performance.
- Minimum Qualification:Degree
- Experience Level:Senior level
- Experience Length:7 years
Job Description/Requirements
Responsibilities:
- Working within one of the world's foremost commodity data, news & analytics providers, you will manage a team of sales professionals to meet or exceed the assigned net-sales goals, customer experience metrics, and other objectives as may be defined in their compensation plan.
- Develop and execute a territory-based sales strategy which should include prospecting new customers, qualifying opportunities, assessing needs, presenting products, and closing new sales of products via face-to-face visits, phone, and email
- Work closely with marketing teams and our third-party channel partners to support existing customers and develop new sales opportunities.
- Ensure new business growth and deeper penetration of accounts within the region, and that each opportunity is relentlessly pursued, key business contacts are widely established. Business needs of customers are understood and met using consultative-sales techniques.
- Ensure the team maintains and improves customer satisfaction measured by customer surveys and positive anecdotal feedback from clients. Develop and implement customer retention and customer experience strategy to minimize cancellation risks and maximize up-sell and cross-sell opportunities.
- Ensure close collaboration with internal teams, especially Product Management and Marketing, to maximize revenue growth and external channel partners to promote and grow our revenue.
- Manage and drive the creation and assignment of sales goals, business retention goals, compensation plans, and travel expense budgets for sales teams in your group.
Requirements:
- Multiple years' experience in sales roles with at least seven years managing sales into the energy, financial, or business-to-business markets, including P&L or similar financial responsibility. Must demonstrate achievement of exceeding company sales/financial goals in 80% of those years.
- Consultative sales and negotiation skills experience, possess high integrity, and is proficient in all phases of the selling cycle from need creation, proposal preparation, negotiation to deal closure.
- Bachelor's degree in business, commerce, or related subjects. MBA is a benefit.
- Excellent written, verbal, and presentation skills and ability to articulate complex product information to sophisticated prospects and customers.
- Strong personal integrity and a confident and positive manner.
- Entrepreneurial mindset; demonstrates drive, initiative, energy, and sense of urgency.
- Strong leadership, people management, team building, and cross-functional collaboration skills essential.
- Strong organizational and time management skills, coupled with the ability to embrace change.
- Demonstrated forecasting and pipeline management capabilities in the CRM environment required.
- Strong creative problem-solving skills and the ability to negotiate and resolve conflict.
- Commodities and energy industry knowledge a plus.
- Degree and or other business discipline/ training
- Solid planning and organization skills, able to prioritize
- Competent with systems (Salesforce/ Equivalent CRM, Word, Excel, PowerPoint)
- Travel required.
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