Senior Clients Service Executive

Key Responsibilities and Duties:

• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities through cold calling, networking and social media
• Prepare and deliver appropriate presentations on products and services
• Create frequent reviews and reports with sales and financial data
• Discover and pursue new sales prospects
• Negotiate/close deals and handle complaints or objections
• Gather feedback from customers or prospects and share with internal teams
• Develop and implement a marketing strategy (often as part of a wider sales and marketing programme)
• Evaluate and review marketing campaigns and advertisements to make sure thecorrect mediums are being used and campaigns are effective
• Track marketing performance and return on investment and prepare weekly or monthly reports for management’s review
• Monitor and report on competitor activity
• Conceive and develop efficient and intuitive marketing strategies
• Organize and oversee advertising/communication campaigns (social media, TV etc.), exhibitions and promotional events
• Collaborate with managers in preparing budgets and monitoring expenses

Requirements:

The job holder must be a high-energy individual with personal integrity and an innovative approach to managing teams and projects. He/she must possess the following:

• BSc. in Marketing, Business Administration or relevant discipline
• Proven experience as marketing executive or in a similar role
• Should possess a minimum of three (3) years post qualification experience
• Good understanding of market research techniques, data analysis and statistics methods
• Thorough knowledge of strategic planning principles and marketing best practices
• Proficient in MS Office and marketing software
• Familiarity with social media and web analytics
• Excellent communication and people skills
• Strong organizational and time-management abilities
  
• Creativity and commercial awareness

Preferred Skills & Abilities

The ideal candidate must have:

• Good Communication and interpersonal skills
• Commercial awareness and business acumen
• Copywriting and design skills
• Creativity
• Strong attention to details
• Analytical and strategic thinker
• Positive drive and self-motivated
• A flexible approach to work
• Ability to work well under pressure
• Teamwork and the ability to foster good working relationships
• Influencing and negotiation skills
• IT, social media and numeracy skills

Location: Accra

Full time.