Scheme Administration Officer

Responsibilities:

• Administer and manage scheme-related activities, including registrations, contributions, and benefits processing.
• Maintain accurate records and databases for scheme members.
• Ensure compliance with relevant regulations, policies, and procedures.
• Handle inquiries from scheme members, employers, and stakeholders.
• Process payments, claims, and other financial transactions related to the scheme.
• Assist in preparing reports and documentation for audits and regulatory submissions.
• Monitor and update scheme policies as required.
• Collaborate with internal and external stakeholders to ensure smooth administration.
• Identify and resolve any discrepancies in scheme data or transactions.
• Provide support in implementing process improvements for scheme administration.

Qualifications & Skills:

• Bachelor’s degree in Business Administration, Finance, Accounting, or a related field.
• Prior experience in pension scheme administration, insurance, or financial services is an advantage.
• Strong knowledge of pension regulations and compliance requirements.
• Excellent organizational and time-management skills.
• High attention to detail and accuracy.
• Strong communication and customer service skills.
• Proficiency in Microsoft Office and scheme management software.
• Proficiency in AI and business intelligent tools is a plus.

Location: Accra

Salary Range: Attractive
Employment Type: Full-Time