Property Manager

Responsibilities:

• Acquiring new tenants, receiving prospective tenants and scheduling property viewings.
• Ensuring tenant satisfaction and conducting Customer Satisfaction Surveys for tenants.
• Handling daily operations of the property.
• Maintaining records of all prospective tenants, signed leases, tenants complaints, maintenance works and tenant surveys.
• Collecting rent and organizing the rent payment schedule in liaison with the accounts officer.
• Supervising repairs and maintenance work.
• Addressing tenant complaints and implementing departure procedures.
• Driving continuous improvements in property management processes.

As our Property Manager, you are required to have these competencies:

• Knowledge in facility maintenance, vendor coordination, and compliance standards.
• Customer Service skills to enable you build and maintain a good relationship with tenants, address their concerns with compassion and empathy while staying in line with excellent customer experience practice.
• Leadership skills to effectively coordinate and supervise maintenance staff to ensure the property is in pristine condition.
• Teamwork, communication and interpersonal skills to productively collaborate with the management team and deliver on company goals.
• Negotiation skills to ensure value for money from tenants and external contractors, as well as strong budgeting, and financial management skills.
• Attention to detail to ensure that all necessary policies are procedures are fully complied with by all stakeholders. 

Qualifications

• Bachelor’s degree in Real Estate, Business Administration, or a related field is preferred
• Proficiency with Microsoft Office Suite and Social Media Platforms
• At least 2 years of Experience in property management, tenant relations, and lease administration
• Readiness to learn and take initiative as needed. 
• Experience in an industrial or commercial property setting is an advantage

Location: Tamale

Salary: Attractive