Product Consultant, Data Management Solutions (Finance)

Responsibilities:

• Respond to inquiries for data feed and cloud service clients.
• Improve your technical expertise with User Acceptance Testing (UAT), MS Excel, and SQL. 
• Provide professional, timely, quality support of our feed-based products.
• Recording accurate and timely tracking of client issues within our Client Relationship Management system (Salesforce).
• Documentation of newly found solutions and product updates.
• Collaboration with internal teams across the global organization to answer client concerns, and route improvement requests and sales leads.
• Staying current on existing and newly developed product offerings.

Requirements:

• Minimum of Bachelor’s degree in Finance, Business, Accounting, Economics or related field
• Experience in Outlook, Word, and PowerPoint 
• Knowledge of corporate accounting statements such as the income statement, balance sheet, and cash flow statement 
• Excellent written and verbal interpersonal skills, strong attention to detail and ability to multitask and prioritize effectively 
• Team-player mentality with collaboration skills 
• Flexibility for changes in a dynamic environment 
• Advanced Excel experience 
• Desire and aptitude for continuous learning
• 2 years working experience in a finance or data related position 
• Knowledge of investments including private equity, public equity, fixed income, ETF’s, mutual funds, commodities, etc. 
• SQL experience