1 month ago

Job Summary

The Credit Officer will be responsible for identifying potential clients, evaluating loan applications, facilitating loan disbursements, and ensuring effective loan recovery. The ideal candidate should be results-driven, customer-focused, and ready to contribute to the company’s financial growth through responsible lending and efficient client management. This role is open to both experienced and entry-level applicants who demonstrate strong interpersonal and analytical skills.

  • Minimum Qualification : Diploma
  • Experience Level : Entry level
  • Experience Length : 2 years

Job Description/Requirements

Key Responsibilities:

Client Prospecting & Relationship Management

  •  Identify and prospect for potential clients who meet the company’s lending criteria.
  • Build and maintain strong, long-term relationships with clients.
  • Provide clients with detailed information about loan products and services.


Loan Processing & Disbursement

  • Assist clients in completing loan applications and required documentation.
  • Evaluate client eligibility through background checks, affordability assessments, and references.
  • Present qualified loan applications to management for approval.
  • Support in the timely disbursement of approved loans.


Loan Recovery & Monitoring

  • Monitor loan repayments to ensure clients meet agreed payment schedules.
  • Follow up on overdue payments and initiate recovery procedures where necessary.
  • Maintain an individual loan default rate of less than 5%.
  • Provide weekly and monthly reports on loan performance.


Reporting & Compliance

  • Maintain accurate records of all loan transactions and client information.
  • Ensure compliance with company credit policies and procedures.
  • Report any risk or irregularities to the Operations Manager promptly.


Performance Development

  • Participate in company training programs to enhance product knowledge and credit management skills.
  • Support team efforts in achieving monthly and quarterly lending targets.


Qualifications and Experience:

  •  Minimum of a Diploma or Degree in Business Administration, Banking & Finance, Accounting, Marketing, or any related field.
  • No prior experience required – training will be provided.
  • Strong interpersonal and negotiation skills.
  • Good numerical ability and attention to detail.
  • Basic computer literacy (Microsoft Word, Excel, and email communication).
  • Must be self-motivated, target-driven, and able to work with minimal supervision.


Key Competencies:

  • Excellent communication and sales skills
  • Customer service orientation
  • Integrity and accountability
  • Analytical and problem-solving ability
  • Time management and teamwork


Location: Accra, Ghana

Salary: Attractive + Commission

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