Head of Credit

Key Responsibilities

Credit Governance & Policy Management

• Develop, implement, and regularly review the Company’s Credit Policy and procedures.
• Ensure credit activities are aligned with the Board-approved risk appetite and credit strategy.
• Establish and maintain robust credit approval, monitoring, and reporting frameworks.
• Ensure compliance with Bank of Ghana prudential guidelines and internal credit policies.

Credit Origination & Underwriting

• Oversee credit appraisal and underwriting processes to ensure sound credit decisions.
• Ensure proper assessment of borrower capacity, collateral adequacy, and risk grading.
• Approve credit facilities within delegated authority and recommend higher exposures to the Credit Committee.
• Ensure adherence to approved lending limits and exposure guidelines.

Credit Portfolio Management

• Monitor the quality, concentration, and performance of the loan portfolio.
• Track portfolio trends including growth, delinquency, non-performing loans (NPLs), and recoveries.
• Implement early warning systems to identify emerging credit risks.
• Recommend portfolio rebalancing and risk mitigation strategies.

Credit Administration & Documentation

• Ensure proper documentation, perfection of collateral, and custody of credit files.
• Oversee loan disbursement, monitoring, and compliance with approved terms and conditions.
• Ensure accuracy and integrity of credit data in core banking systems.

Credit Monitoring, Recovery & Remedial Management

• Oversee loan monitoring, collections, and recovery strategies.
• Develop and implement effective remedial management and restructuring approaches.
• Monitor recovery performance and write-off recommendations in line with policy.
• Ensure compliance with provisioning and impairment requirements (IFRS9).

Regulatory Compliance & Reporting

• Ensure timely and accurate submission of credit-related regulatory returns to the Bank of Ghana.
• Ensure compliance with BoG guidelines on credit classification, provisioning, and concentration limits.
• Support regulatory examinations and address credit-related findings.

Risk Management & Stakeholder Engagement

• Work closely with Risk, Finance, and Internal Audit to strengthen credit risk management.
• Provide regular credit portfolio reports to Management, the Board Credit Committee, and regulators.
• Support strategic initiatives including new products, sectors, and market expansion.

Leadership & Credit Strategy

• Provide strategic direction for credit growth while maintaining portfolio quality.
• Lead, mentor, and develop the Credit team to achieve high performance and professionalism.
• Drive continuous improvement in credit processes, systems, and risk tools.

Qualification

Academic

•  Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or a related field.
• Master’s degree is an added advantage.

Professional

• Professional certification in Credit, Risk, or Finance (e.g. ACIB, CFA, CRM) is an added advantage.

Knowledge

• Strong knowledge of Bank of Ghana credit and prudential regulations.
• In-depth understanding of credit risk management and lending practices.
• Knowledge of Savings and Loans or Microfinance credit operations.
• Familiarity with IFRS 9 (Expected Credit Loss) and credit portfolio analytics.

Technical Competencies

These competencies relate to the professional knowledge and technical skills required to perform the role effectively.

• Credit Risk Assessment & Underwriting Ability to evaluate borrower risk, cash flows, collateral, and repayment capacity.
• Credit Policy & Governance Strong capability to develop, implement, and enforce credit policiesand risk appetite limits.
• Portfolio Monitoring & Analytics Ability to analyze portfolio performance, concentrations, and trends to identify risks early.
• Non-Performing Loan (NPL) Management Competence in managing delinquency, recoveries, restructurings, and write-offs.
• IFRS 9 & Credit Provisioning Working knowledge of impairment, staging, and Expected Credit Loss (ECL) models.
• Regulatory & Prudential Compliance In-depth understanding of BoG guidelines on credit classification, provisioning, and exposure limits.
• Collateral Management Ability to assess, value, perfect, and monitor collateral effectively.
• Credit Systems & Reporting Working knowledge of core banking systems and credit management tools.
• Early Warning & Risk Mitigation Ability to design and use early warning indicators to manage emerging credit risks.
• Credit Committee & Approval Processes Competence in preparing high-quality credit proposals and committee papers.

Personal Competencies

These competencies focus on personal attributes, values, and behaviours critical to the success of the role.

•  Integrity & Ethical: Judgment Demonstrates fairness, transparency, and ethical conduct in credit decisions.
• Accountability & Ownership: Takes responsibility for portfolio performance and credit outcomes.
• Analytical & Critical: Thinking Applies sound judgment to complex credit decisions.
• Attention to Detail: Ensures accuracy in credit analysis, documentation, and reporting.
• Confidence & Professional: Presence Communicates credit risks and recommendations clearly to senior stakeholders.
• Communication Skills: Ability to explain complex credit matters in clear business terms.
• Resilience & Composure: Maintains effectiveness under pressure and challenging credit situations.
• Adaptability & Learning Orientation: Responds effectively to changes in credit risk environment and regulations.
• Collaboration & Influence: Works effectively with Business, Risk, Finance, and Legal teams.
• Leadership Presence: Inspires confidence and professionalism within the Credit function.

Managerial competencies

These competencies focus on leadership, decision-making, and strategic oversight of the Credit function.

• Strategic Credit Leadership: Ability to balance portfolio growth with risk quality and sustainability.
• Leadership & Team Development: Ability to lead, coach, and develop the Credit team.
• Planning & Organising: Strong capability to manage credit plans, approvals, and monitoring processes
• Decision-Making & Judgment: Ability to make sound credit decisions within delegated authority.
• Stakeholder Management: Ability to engage effectively with the Board Credit Committee, regulators, and Management.
• Change Management: Ability to manage credit implications of regulatory and market changes.
• Performance Management: Ability to set credit targets and monitor team performance.

Behavioral Competencies

These competencies reflect personal conduct, ethics, and professional behavior required for the role.

• Integrity & Ethical Conduct
• Accountability
• Professionalism
• Confidentiality
• Risk Awareness
• Clear Communication
• Resilience & Composure
• Collaboration & Influence

Performance indicators

Credit Portfolio Quality

• NPL ratio maintained within Board-approved thresholds.
• Reduction in delinquency and past-due loans year-on-year.

Credit Growth & Strategy

•  Credit growth aligned with strategic and risk appetite targets.
• Balanced portfolio across sectors and products.

Credit Approval & Turnaround

• Timely processing and approval of credit applications.
• Adherence to delegated authority limits.

Regulatory & Compliance Effectiveness

• Full compliance with BoG credit guidelines.
• No material regulatory sanctions related to credit.

Credit Controls & Risk Management

• Reduction in repeat credit audit findings.
• Effective early identification and mitigation of credit risks.

Recovery & Remedial Performance

•  Improvement in recovery rates and reduction in NPLs.
• Effective management of restructurings and write-offs.

Stakeholder Engagement

•  Quality and clarity of credit reports to Management and Board.
• Positive feedback from regulators and internal stakeholders.

Leadership & People Management

• Competency development and retention of Credit staff.
• High performance and professionalism within the Credit function.

Location: Accra

Salary: Attractive