Head, Women Banking Unit

Specific Duties & Responsibilities:

Regular/Routine

• Position the Bank as the bank of choice for women
• Implement the annual marketing strategy for the women’s market in line with the Bank’s overall vision.
• Drive the sales of the bank’s women lifestyle solutions by supporting all SBU’s in the bank
• Constitute, collaborate and co-ordinate the activities of the women Champions and Ambassadors bank-wide
• Drive the bank’s women lifestyle solutions leveraging on support from Champions and Ambassadors
• Organize knowledge and content sharing sessions with Women Champions and Ambassadors
• Liaise regularly with market facing and Retail Operations staff on strategies to improving customer experience and operational excellence
• Conduct training sessions across the bank to ensure understanding of Women Banking initiatives amongst staff
• Ensure prompt and effective distribution of the women’s lifestyle solutions marketing materials across all the bank’s channels e.g. flyers, banners etc.
• Creating & exploring business opportunities for the women’s market through strategic Alliances & Partnerships with notable women focused groups and association such as UN Women, IFC, AGLOW, etc
• Oversee the activities of the access women training sessions and ensure effectiveness
• In collaboration with Corporate Communications, organize programs and events of women banking
• Ensure effectiveness and interactivity of the women banking social media platforms
• Perform other duties as may be assigned by Group Heads and Head Inclusive Banking.
• Give overall direction and supervision of team strategies.
• Develop contents for presentations, financial Literacy and events.
• Identify, develop, establish and maintain market opportunities for SBUs using ‘W’.

Special and other Duties

• Perform other duties as assigned by Group Head, Retail Banking and ED, Retail & Digital Banking

Specifications:

• Minimum Education : A good first degree in any related discipline, Relevant Master’s degree will be an advantage
• Formal Training : A recognized professional qualification will be an advantage
• Minimum Experience : Minimum of 8 years relevant experience in the
• Banking Industry and a minimum of 3 years
• Relevant experience in Retail & Marketing
• Required Knowledge, Skills & Abilities
• Excellent customer relationship development/ management
• Strong strategic Orientation
• Advance selling skills
• Knowledge and understanding of Ghanaian Retail market
• Basic Banking Operation (Domestic & International Operation)
• Product Knowledge
• Basic Credit Awareness
• Environmental/ Industry analysis
• Documentation

Supervisory skills

• Leadership/ Influencing
• Team Building/ Conflict management
• Organization & Coordination
• General Managerial / administration

Generic Skills

• Interpersonal Skills
• Computer appreciation/ data entry ( word- processing/spreadsheet/graphics)
• Strong analytical skills

Employment Type: Full Time

Location: Accra