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Director, Core Accounts

Invisible Technologies

Customer Service & Support

IT & Telecoms Confidential
2 months ago

Job Summary

We start at the goal level, getting deep into our clients’ businesses and the problems that they’re facing. We break down their goals & problems into processes that we can run for them. These processes are broken down into automated and human-run steps. We believe that anything that can be automated, should be automated. But that there will always need to be a human-in-the-loop to run the best operation.

  • Minimum Qualification: Degree
  • Experience Level: Executive level
  • Experience Length: 12 years

Job Description/Requirements


  • Build C-suite relationships with Invisible’s most strategic clients
  • Coordinate executive business reviews 
  • Maintain high customer satisfaction (CSAT levels) 
  • Grow and manage pipeline of business, from generating new leads at existing client to negotiating and closing commercial opportunities 
  • Closely collaborates with internal stakeholders (product, technology, operations, marketing, and leadership) to develop solutions to meet your clients’ needs
  • Lead account planning process, bringing together cross-functional stakeholders 


  • Strong executive presence, and track record of earning trust from C-suite executives at Fortune 500 companies 
  • Strong written and verbal communication, and experience presenting to senior executives and board members 
  • Operate with a high degree of autonomy 
  • History of executing complex deals with large enterprises (>10M ARR), using a consultative sales approach  
  • 12+ years of experience in quota-carrying sales and account management roles at Managed Services, Professional Services, or SaaS companies
  • Working in highly technical environments, with experience selling AI solutions

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