Director, Core Accounts
Invisible Technologies
Customer Service & Support
Job Summary
We start at the goal level, getting deep into our clients’ businesses and the problems that they’re facing. We break down their goals & problems into processes that we can run for them. These processes are broken down into automated and human-run steps. We believe that anything that can be automated, should be automated. But that there will always need to be a human-in-the-loop to run the best operation.
- Minimum Qualification: Degree
- Experience Level: Executive level
- Experience Length: 12 years
Job Description/Requirements
Responsibilities
- Build C-suite relationships with Invisible’s most strategic clients
- Coordinate executive business reviews
- Maintain high customer satisfaction (CSAT levels)
- Grow and manage pipeline of business, from generating new leads at existing client to negotiating and closing commercial opportunities
- Closely collaborates with internal stakeholders (product, technology, operations, marketing, and leadership) to develop solutions to meet your clients’ needs
- Lead account planning process, bringing together cross-functional stakeholders
Experience
- Strong executive presence, and track record of earning trust from C-suite executives at Fortune 500 companies
- Strong written and verbal communication, and experience presenting to senior executives and board members
- Operate with a high degree of autonomy
- History of executing complex deals with large enterprises (>10M ARR), using a consultative sales approach
- 12+ years of experience in quota-carrying sales and account management roles at Managed Services, Professional Services, or SaaS companies
- Working in highly technical environments, with experience selling AI solutions
Important Safety Tips
- Do not make any payment without confirming with the Jobberman Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.