Customer Support Agent
Astropay
Customer Service & Support
Banking, Finance & Insurance
₵
Confidential
2 months ago
Job Summary
We are looking for Customer Support Agent to join our team!
- Minimum Qualification:Degree
- Experience Level:Entry level
- Experience Length:2 years
Job Description/Requirements
Tasks:
- Manage case resolutions directly with our customers via emails and chats.
- 100% result and client-oriented position.
- Conciliations of payments on a daily basis.
- Team player, proactive, and problem-resolver.
- Contact directly with processors to resolve different situations.
Requirements:
- Fluent at least in two of the following languages:
- English
- Portuguese
- Spanish
- Good excel skills.
- Clear Communication Skills.
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