Skills Assessment
Customer Service & Marketing Executive
Merton International
Admin & Office
Education
GHS
3,000 - 3,600
New
1 week ago
Job Summary
Provides service information to customers and resolves product and service issues. Will attract potential customers by using online and in person strategies and answering product and service questions
- Minimum Qualification: Degree
- Experience Level: Mid level
- Experience Length: 4 years
Job Description/Requirements
Responsibilities:
- Attracts potential customers by answering admission related questions, using online and in person strategies.
- Analyzes potential customer information and draws up strategies for attracting potential customers.
- Resolves service problems by clarifying the customer’s complaint, determining the cause of the problem, providing the best solution option, implanting the solution in a timely manner and following up to ensure proper resolution and client satisfaction.
- Contributes to team efforts by sharing information and following up to ensure action in a timely manner.
- Attends to customers by providing information about school services and resolving related issues.
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