Customer Service Advisor
A Reputable Company
Customer Service & Support
Job Summary
We are looking for a Customer Service Advisor to join our team and provide exceptional support to our clients. In this role, you will handle customer inquiries, process orders, and offer solutions to ensure a seamless experience. Your ability to communicate effectively, solve problems, and collaborate with team members will be essential in maintaining customer satisfaction.
- Minimum Qualification : Degree
- Experience Level : Entry level
- Experience Length : 2 years
Job Description/Requirements
Responsibilities:
- Customer Support.
- Communication.
- Product Knowledge.
- Problem Solving.
- Order Processing(Parts and Service Related).
- Feedback Collection.
- Record Keeping.
- Complaint Handling.
- Team Collaboration.
- Crisis Management
Qualifications:
- Excellent communication & interpersonal skills.
- Degree in communication, engineering, administration, marketing, or related field.
- Customer service experience, preferably in the automotive industry.
- Knowledge of automotive services and products.
- Strong organizational and multitasking abilities.
Note: Kindly send your resume on the ATS and email your resume to hr@jacmotorsgh.com
Location: Accra
Salary Range: Attractive
Employment Type: Full-Time
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