Client Service/Account Manager
INNOMINDZ
Customer Service & Support
Job Summary
The job is for an Account Manager in Advertising (not for Accountants) Our core business is advertising, and in-depth knowledge of this field is essential to excel in this role. As a Client Service / Account Manager, your role is to act as a bridge between the client and the agency. You will be responsible for ensuring that the agency is meeting the client’s needs on time, working with all the key functions that go into creating the agency’s advertising output. You are constantly solving problems, managing internal and external communications, and driving projects to completion.
- Minimum Qualification : Diploma
- Experience Level : Entry level
- Experience Length : 2 years
Job Description/Requirements
Job Description:
- Taking briefs from clients and preparing creative communication briefs
- Managing the client relationship through effective communication, problem solving, and responding to requests.
- Preparing invoices and quotations for client work
- Ensuring that project deadlines and budgets are met, communicating and seeking approval of any changes to these.
- Creative project management.
- Lead and guide the creative team to ensure successful project execution.
- Presenting and selling creative work.
- Identifying ways to grow client accounts through new business opportunities.
- Keeping the team and the client up to date with useful knowledge
- Maintaining accurate records of meetings, decisions and next actions.
- Working with Finance to limit write offs, bill client accurately, chase unpaid invoices, do reconciliations.
Qualifications/Skills:
- Personable, and able to work effectively with a variety of different people.
- Organized, with strong attention to detail and time management skills.
- Effective communicators, both verbally and in writing.
- Persuasive, able to sell work and ideas, and respond positively to feedback.
- Flexible, and able to solve problems.
- Resilient and positive in difficult situations.
- Able to juggle competing demands and accept pressure with equanimity.
- A good knowledge of creative strategy development will be a plus.
Other Requirements:
- Minimum Qualification: Diploma
- Experience Length: Minimum, 2 years in an advertising agency
- Working hours 8:00 am to 5:00 pm
How to apply:
- Interested and qualified persons should send their CV's to info@innomindz.net
Location: Accra
Salary Range: GHS 2000.00 – GHS 2500
Employment type: Full time
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