Branch Manager - General Insurance

Key Responsibilities

• Develop and execute sales strategies to meet or exceed targets for the branch.
• Identify potential business opportunities within the local market.
• Establish relationships with corporate clients, brokers, and agents to drive new business.
• Responsible for generating business through sales managers and walk in clients at the branch.
• Participate in the recruitment process of general agents.
• Oversee daily operations of the branch, ensuring adherence to company policies and regulatory requirements.
• Monitor and ensure proper handling of all customer interactions, claims processing, andunderwriting activities.
• Responsible for managing branch budgets and implementing cost control measures toenhance profitability.
• Maintain an efficient workflow to improve customer satisfaction and operationalefficiency.
• Address customer inquiries, resolve complaints, and maintain high service standards.
• Develop client retention strategies and manage renewals effectively.
• Manage, train, and mentor branch staff, including sales and operations teams.
• Set performance goals monitor and provide constructive feedback through regular evaluations.
• Create a motivating environment and encourage teamwork to achieve branch goals.
• Ensure the branch meets its financial targets, including revenue, profitability, and expense management.
• Oversee premium collections, claims payments, and operational costs.
• Implement risk management measures to mitigate potential financial and operational risks.

What Will Make You Succeed

• Technical Expertise: Excellent negotiation, communication, strategic thinking
• Leadership Skills: Stakeholder management, Integrity & Accountability, Strategic vision & Decision Making.
• Personal Attributes: Excellent organizational skills, Strong people/interpersonal skills, critical thinking & problem solving.

Academic & Professional Qualification

• Bachelor’s degree in marketing/commerce or a similar field
• A professional certification in Insurance is required.
• At least 5-6 years’ practical experience in management of insurance

Location: Kumasi

Salary: Attractive