Agent Operator : General Application
Invisible Technologies
Customer Service & Support
IT & Telecoms
₵
Confidential
1 month ago
Job Summary
We are Invisible’s Operation Team. We solve problems at scale so they never happen again. At our best, we solve problems before they happen. How?
- Minimum Qualification:Degree
- Experience Level:Entry level
- Experience Length:2 years
Job Description/Requirements
Tracks work.
An operator tracks every instance of process operation for a specific client in the client’s dashboard—located in a Google Sheet. The operator also logs any mistake they make and any preference the client sets.
- Example: an operator will track the name of the prime, process, and specific instance, along with start and end dates, and the minutes it took to complete the instance.
*This position is constantly monitored for new applicants and a member of our hiring team will reach out once there is a new project available. This may take some time, however, once a project begins we will reach out to you to begin the hiring process.
Requirements
- Operators must be fluent in English.
- Operators must not have an accent that is hard to understand.
- Operators must make little to no grammatical mistakes.
- Operators must have access to a stable internet connection.
- Operators must be able to do video calls and share their screens on these calls.
- Operators must have the desire and drive to learn.
- Operators must have the ability to learn from instructions and mistakes.
- Operators must be able to work at least 40 hours a week.
- Operators must be able to work at least 5 days a week.
- Operators must be able to make it to team-wide meetings; these are not every day and are most often between 7am-9am PST.
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