Administrator (Females)

Responsibilities:

 Administration Duties

• Manage office records, correspondence, filing systems, and daily communication.
• Coordinate schedules for deliveries, meetings, and logistics.
• Maintain inventory records for office and farm supplies.
• Support the day-to-day coordination of staff and service providers

Accounts & Bookkeeping

• Record daily sales, expenses, and cash flows accurately.
• Prepare invoices, receipts, and payment confirmations for clients and suppliers.
• Reconcile bank statements, mobile money transactions, and petty cash.
• Prepare weekly and monthly financial reports for management
• Assist in payroll preparation and staff records management
• Ensure compliance with basic tax and statutory obligations (e.g., PAYE, NSSF, URA returns)

Customer Service

• Answer customer inquiries via phone, WhatsApp, or social media in a timely and polite manner.
• Record orders, share order details with processing and delivery teams.
• Follow up on customer feedback and complaints, escalating serious issues to management.
• Maintain a database of active customers and ensure regular engagement.
• Help with marketing communications like order reminders, promotions, and offers.

Requirements & Qualifications:

• Diploma or Degree in Accounting, Business Administration, or a related field
• Minimum 2 years’ experience in a similar administrative or accounts role.
• Strong communication skills (English & Twi).
• Computer literacy — MS Excel, Word, and accounting software (e.g., QuickBooks)
• Experience using WhatsApp Business and social media communication is an advantage
• Must be organized, dependable, and respectful of confidentiality
• High integrity and accountability
• Keen attention to detail.
• Ability to multitask and work under pressure.
• Friendly and professional demeanor with customers.
• Willingness to adapt to the evolving needs of a small agribusiness
• Office-based, with occasional visits to the processing or delivery areas.
• Workdays: [Specify days — e.g., Monday to Saturday].
• Hours: [6am - 1pm]
• Computer literate: MS Office/ Word / Excel is compulsory.
• Must be fluent in English reading and writing

Location: Accra-Amasaman-Darsalam
Salary Range: Attractive, Negotiable
Employment Type: Full-Time