Administrative Manager

Key Responsibilities:

• Coordinate office activities and ensure efficiency and adherence to company policies.
• Facilitate seamless communication and information flow within departments.
• Develop and implement operational policies and procedures
• Enhance management systems and internal processes for optimal efficiency.
• Collaborate with teams to ensure timely inquiry handling and order fulfillment.
• Improve customer service strategies to increase satisfaction and loyalty.
• Stay informed on industry trends and recommend best practices.
• Support the development of sales strategies and execution of business growth plans..
• Lead training, coaching, and staff development initiatives.
• Support HR functions including employee policy development and implementation.
• Identify and explore new market opportunities for Excelsior Global.
• Recommend and integrate technologies to improve workflow and service delivery.
• Build a strong referral network to identify and capitalize on new business opportunities.
• Maintain effective vendor and supplier relationships.
• Oversee and update personnel, financial, and operational records and databases.
• Perform other duties as assigned by Management

Required Qualifications & Experience:

• Degree, HND, or Diploma in Business Administration, Management, or a related field.
• Minimum of 3 years’ experience in a similar administrative or operations management role.
• Strong organizational and leadership abilities.
• Excellent communication and inter personal skills.
• Strong decision-making and problem-solving capabilities.
• Proficiency in Microsoft Office Suite and modern office software.
• Ability to work independently and as part of a team.
• High attention to detail and ability to manage multiple tasks

Benefits:

• Attractive salary package.
• Monthly performance-based incentives.
• SSNIT contributions.
• Professional growth and development opportunities.
• Dynamic and supportive work culture

How to Apply:

• Interested candidates should send their CV and Cover Letter to Info@excelsiorgh.com with the subject: Administrative Manager – Excelsior Global Limited.