Travel Consultant and Client Services Specialist

Job Description

We are seeking a highly organized, proactive, and detail-oriented Administrative and Client Services Specialist to join Allegro, a leader in visa advisory and client support in the travel and tour industry. This role is pivotal in ensuring smooth office operations, providing exceptional client support, and facilitating visa advisory services. If you thrive in a multitasking environment, have a passion for delivering outstanding service, and bring tech and social media savviness, we want you!

Key Responsibilities

• Manage daily office tasks: scheduling, correspondence, and record-keeping.
• Assist clients with visa applications, ensuring compliance and accuracy.
• Verify client documents with meticulous attention to detail.
• Handle client inquiries via phone, walk-ins, and system backend promptly.
• Liaise with travel agencies, tour operators, and stakeholders for seamless service.
• Maintain a professional office environment and optimize processes.
• Engage clients on social media (e.g., X, Instagram) to boost brand visibility.

Requirements

• Education: Bachelor’s degree in Business, Tourism Management, or related field.
• Experience: Minimum 2-3 years in administrative or client-facing roles, with demonstrable experience in the travel and tour space. 
  
• Attributes: Proactive, detail-oriented, client-focused, and adaptable.

Why Allegro?

• Thrive in a dynamic, travel-focused team with growth opportunities.
• Empower travelers worldwide in a vibrant industry.
• Competitive compensation package.

Apply: Submit resume and cover letter via Jobberman.com.gh after logging in OR to careers@allegrotravels.com, highlighting travel/tourism experience. Only shortlisted candidates will be contacted.

Allegro is an equal opportunity employer, committed to diversity and inclusion.