Accounts Manager

Responsibilities:

• Establish and maintain a professional relationship with clients.
• Coordinate with various teams so that the customer’s expectations are met.
• Continue their assessment of a client’s needs and business objectives.
• Help develop initiatives to increase customer satisfaction and retention. Be customer-focused, proactive in accounts generation, and champion prompt accounts execution.
• Upsell a company’s services and solutions.
• Manage a client’s projects from beginning to end.
• Take a client’s requirements and assist with plans to meet those requirements.
• Build and maintain strong, long-lasting client relationships.
• Negotiate contracts and close agreements to maximize profits
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
• Collaborate with your team to identify and grow opportunities within the territory.
• Come up with innovative, comprehensive and strategic marketing and advertising campaigns and proposals.
• Be customer-focused, proactive in accounts generation, and champion prompt accounts execution.
• Ensure that research information is accurate, reliable, and delivered on time.
• Meeting and liaising with clients to discuss and identify their advertising requirements;
• Working with agency colleagues to devise an advertising campaign that meets the client's brief and budget;
• Presenting, alongside agency colleagues (particularly the account manager), the campaign ideas and budget to the client;
• Working with the account manager to brief media, creative and research staff, and assisting with the formulation of marketing strategies.
•  liaising with, and acting as the link between, the client and advertising agency by maintaining regular contact with both, ensuring that communication flows effectively;
• Negotiating with clients and agency staff about the details of campaigns.
• Presenting creative work to clients for approval or modification;
• Monitoring the effectiveness of campaigns;

Skills and Qualifications:

• Degree in Marketing / Communication.
• Good leadership qualities.
• Energy, enthusiasm and the ability to work under pressure to meet deadlines and demanding targets.
• Strong deal closing and negotiation skills.
• High level of analytical and organizational skills, and excellent attention to detail.
• Real understanding of print and web advertising opportunities.
• Excellent communication and interpersonal skills.
• Creativity, initiative combined with commercial awareness.
• Should be able to use Microsoft applications( Word, Excel, PowerPoint).

Location: Accra
Employment Type: Full-Time
Salary Range: Attractive