New
1 week ago
Job Summary
Employment Hero are on the lookout for a super talented Accounts Administrator to join us in our global growth journey. The Accounts Administrator plays a crucial role in the operations of the Finance team and will work closely with the assistant accountants and billing analysts. They will be responsible for assisting with aspects of the customer journey process: maintaining customer accounts, billing, direct debits and reconciling customer payments.
- Minimum Qualification: Degree
- Experience Level: Mid level
- Experience Length: 3 years
Job Description/Requirements
Requirements
- Handling internal and external customer queries
- Assisting with aspects of the customer journey process: maintaining customer accounts, billing, direct debits and reconciling customer payments
- Working with other departments on all finance-related queries
- Adhoc accounts payable and accounts receivable tasks
- Maintaining organized financial records for auditing and reporting purposes
- Accurately entering financial data into accounting software or spreadsheets
- Adhoc administrative tasks
Knowledge / Skills
- A customer-centric and service-oriented mind-set
- Ability to work autonomously with minimal supervision
- Have strong communication, accuracy, presentation and listening skills
- Ability to manage your duties through wise planning and prioritisation
- A positive attitude and strong work ethic
- Previous experience dealing with customers and clients is essential
- Zendesk experience is very advantageous
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