2 months ago

Job Summary

Actively promoting the services offered by TGM through student counseling in the office and regular visits to schools, colleges and universities and other institutions.

  • Minimum Qualification:Degree
  • Experience Level:Senior level
  • Experience Length:2 years

Job Description/Requirements

Position Details;

  • Working title: Student Counsellor
  • Department name: Operations
  • Assignment Category: Full time (with six-month probation)
  • Direct supervisor: Branch Manager


Specific duties and responsibilities;

  • Attending to all inquiries (including emails, phone calls etc.) promptly and courteously.
  • Guiding students and their parents/sponsors on the choice of overseas institutions and/or course of study and also assisting in the completion of online/paper applications and visa forms.
  • Take students through the Visa application process.
  • Actively promoting the services offered by TGM through student counseling in the office and regular visits to schools, colleges and universities and other institutions.
  • Guiding students through credibility interviews as required by home offices of some countries and schools regulations.
  • Representing TGM at education fairs organized by either TGM or its partners.
  • Carrying out any other special duties that may be required by TGM.


Performance Standard:

Job expectation;

  • Build a very strong relationship with the client so as to have a larger pull of referral data base.
  • Develop more partnerships.
  • Assisting with TGM programs – Fairs, School Visits
  • Knowledge of the Product – one has to be very conversant with products of all our partners to be able to proffer solutions to the many issues of our client. At times you may be required to provide such information at very short notice.
  • Demonstrate transferable knowledge and experiences from different sectors
  • In depth understanding of working in international, intercultural teams as required
  • Exceptional interpersonal and communication skills including presentation and group facilitation skills
  • Demonstrate high levels of problem-solving skills and manage complexity and diversity while prioritizing competing demands
  • Excellent analytical and evaluation skills, ability to make clear judgments and recommendations based on content and criteria
  • Excellent writing, reporting skills and IT skills


Knowledge and skills

  • Interpersonal Skills
  • Organisational skills
  • Customer service Skills
  • Excellent Communication Skills – Required when liaising with students and their parents/sponsors to guide them on the choice of university and/or course.
  • Time Management Skills
  • Marketing skills
  • Patience
  • Persuasion Skill
  • Knowledge on Visa application processes
  • Proven experience with a range of counselling styles
  • Experience dealing with students from a broad range of social and cultural backgrounds.
  • A flexible, creative and professional approach.
  • The ability to work as part of a team while also being able to operate without close supervision.


EDUCATIONAL EXPERIENCE:

  • BSc. or MSc in related field.


Job Factors;

Effort

  • Total support in organizing exhibition and other educational fairs
  • Signing MOUs with potential partners
  • Attends training and seminars on behalf of TGM Education


Working conditions

  • Normal Office Environment

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