Sr Sales Engineer

Responsibilities:

• Provide on-site support or field testing on the request of Webfleet Solutions Customer Support or Development management for very complex technical issues.
• Assist the Webfleet Solutions organisation and key partners in resolving complex post sales technical issues or escalated situations.
• Delivering product training to customers, resellers and colleagues. Including on-site and remote Webinars.
• Support Key Account Managers in sales meeting with large and corporate customers. Validate the technical solution proposed to customers.
• Work with the sales team and resellers to lead and support relationship with integrators needed to be part of the technical solutions.
• Recruiting new partners/integrators and providing them initial training about hardware and WEBFLEET products functionalities.
• Technical contact for integrators for our hardware and APIs, with escalation to support teams.
• Assisting partners with knowledge on communication methods such as GPRS, 3G, 4G, Bluetooth and NFC/RFID.
• Understand partner solutions to support resellers and team to suggest best fit solution.

Requirements:

• University degree educated with excellent written and verbal skills.
• A proven background in software and hardware support.
• Understanding of electronics and vehicle wiring/electrics.
• Experience within the telematics industry is helpful but not mandatory.
• A positive and pro-active attitude towards tackling complex post-sales issues.
• 100% committed to supporting the business achieve its sales objectives
• The ability to demonstrate a hands-on approach to customers.
• Experience of managing large customer projects from pre-sales to implementation.
• Able to work autonomously with little supervision.
• Proficient in Microsoft PowerPoint, Excel, Word and Project etc.
• Spanish mother tongue & fluent in English. Portugese helpful but not mandatory.