Sales Associate & Micro-Welding Jewelry Artist
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Job summary
We are opening a new jewelry studio in the Osu area and we're looking for someone with a creative eye and strong attention to detail to help customers create personalized, beautifully fitted jewelry pieces. If working with your hands, learning a unique craft, and being part of a meaningful customer experience appeals to you, this role could be the
Min Qualification:
Diploma
Experience Level:
Entry level
Experience Length:
1 year
Job descriptions & requirements
Responsibilities:
Customer Experience & Interaction
- Welcome customers warmly and provide excellent, attentive service
- Support clients in choosing chains, charms, lengths, and custom combinations
- Walk customers through the micro-welding experience and answer questions confidently
- Explain chain types, materials (gold-filled, sterling silver), charm options, and aftercare
- Maintain a friendly, calm, and reassuring presence during fittings
Micro-Welding & Hands-On Craft Work (Training Provided)
- Learn and perform micro-welding using a safe, beginner-friendly machine
- Take customer measurements and prepare chains, and charms using small hand tools
- Create clean, seamless welds for a polished, professional final piece
Sales, Payments & Customer Guidance
- Handle mobile money, POS payments, and basic record-keeping
- Track sales and customer orders accurately
Shop Operations
- Maintain a clean, organized workstation and display area
- Keep the studio environment tidy, welcoming, and aligned with brand standards
- Assist with stock checks and restocking chains, charms, packaging, and tools
- Keep materials organized and notify the team when items need replenishing
- Professionalism, Reliability & Communication
- Represent the brand with professionalism, kindness, and pride
- Be punctual, reliable, and communicative about your schedule
- Support studio needs during weekends, busy periods, or pop-up events
- Share ideas to help strengthen customer experience or display layout
Qualifications and Experience
- Prior customer service and/or sales experience is required (retail, hospitality, boutique, or client-facing roles)
- SHS graduate or Diploma holder (preferred)
- Friendly, approachable, and confident engaging with customers
- Strong attention to detail and a creative eye for helping customers choose pieces
- Steady hands and good fine-motor skills for working with small, delicate materials
- Reliable, punctual, and communicative
- Must live within an easy commute to Osu area
- (Bonus) Ability to take simple photos/videos for social media content
Location: Accra
Salary: Attractive
HOW TO APPLY
It is important that all applicant apply using the form here: https://forms.gle/p1TZvcVPh7HgTC4i8
Shortlisted applicants will be contacted via email/phone for an in-person interview.
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